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The digits 104 are most likely coming from the SIGO ESN5 in the RDB. Change the SIGO to STD and test. You will need ESN5 for advanced Nortel features, but you can change to test. I have also had corruption in the RDB. The programming was correct, but I had to take it out and reprogram to get...

In the RDB, is your PNI set to 00001 at both ends?

In the RDB, is your SIGO prompt set the same at both ends? ESN5 inserts digits. STD does not.

Your RDB shows INAC YES. Try changing it to NO at both ends.

Try a call by dialing the ACOD of the route, then the number at the other end.

Check the DSEL prompt in your Route Data Block RDB on both switches. They should both be VOD or 3VCE. They need to match. VOD inserts the extra digits. If the other end is 3VCE it does not know what to do with the extra digits.

Yes, the RLBK x command will provide a loopback toward the telco. Disable your loop. DISL 19 Activate loopback. RLBK 19 Don't forget to turn off the loopback when finished. DLBK 19 When your loop is disabled you can also self test with SLFT 19 You can also check to see if telco has a loopback...

On the DB15 the pairs are 1,9 and 3,11 On the RJ45 the pairs are 1,2 and 4,5 Make up 2 adapters, so one will work DB15 to RJ45 1,9 to 1,2 3,11 to 4,5 then make the reverse DB15 to RJ45 1,9 to 4,5 3,11 to 1,2 Make a loopback plug to test your equipment. RJ45 plug 1 to 4 2 to 5

Print your trunk TN in LD 20. Change the ATDN in LD 14. Print again in LD 20.

The RJ45 pins 1 and 2 connect to DB15 3 and 11 and RJ45 pins 4 and 5 connect to DB15 1 and 9 If transmit and receive are rolled, then pins 1 and 2 connect to 1 and 9 and pins 4 and 5 connect to 3 and 11

The trouble was caused by CLS SWD Station to station call waiting denied. Changing to CLS SWA allowed station to station call waiting. On your test you made an outside call to the phone. Then made a second call from an inside phone and received a busy. If you made another outside call, the call...

If you have the same mailbox number built in 2 Meridian Mails, example mailbox 2525, you can use your tape drive to make a Selective Mesages backup of the messages for mailbox 2525. Then take the backup tape to the new location and perform a Restore from Selective Backup. You can perform a...

If you are using an analog phone, as used in some conference rooms. Flash the hookswitch for dial tone and dial SPRE 87 to disconnect the last trunk added. My SPRE code is 1, so I would dial 187 If your conferenced call ended up in a Meridian Mail or Call Pilot mailbox, dial #83 to end your...

The SCSI ID for the tape drive is 1 Do you have the install tape? You must power off and power on to read tape.

On telephone 4 0 10 2 You have a multiple appearance of 4280 programmed on Key 17. You do not have an MWK key for voice mail for 4280 which you thought was a single appearance.

You might check your LD 95 CPND data block. Reason for forwarding and displays are programmed there.

Sounds like the Trunk Group Busy keys were activated.

From Memory: (always dangerous) Option 11 Rls. 16 Option 11E Rls. 18 Option 11C Rls. 20 New CPU each time.

Through a Norstar phone.

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