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  1. VoipMenace

    Endless Vector?

    Hi I would recommend the stop statement as the vector remains "open" always and always "code correctly" the less risk you run of a mishap like a hack
  2. VoipMenace

    Avaya 9620 VPN phone

    upgrade the firmware of the phone again , with the latest release
  3. VoipMenace

    Not sure if this is the correct forum

    Hi Please be aware how many calls you put on hold or Q. as these calls will be hitting your VAL board as soon ashold music needs to be offered.
  4. VoipMenace

    CMS Software compatibility

    Hi You cannot swap the drives , you can export and import the databases though
  5. VoipMenace

    IP 96XX handset logs agents out of CCE

    Q: When you use CCE 4.X you might encounter that the handset logs agents out e.g. login to CCE, lift and replace the receiver and the agent will be logged out A: download latest firmware for the 96XX phone and the 46XXsettings.txt change the line below, to ignore the disconnect message...
  6. VoipMenace

    Is there a Trace by Group Report in CMS

    Hi No there is no such report for a group, if you're looking for more detail ie Cradle to grave reporting use External Call history that is a feauture that needs to be switched on by avaya on the older releases $$$$
  7. VoipMenace

    Calls in queue while station available

    also check on the vdn to set vector override to yes
  8. VoipMenace

    Intuity tape

    check the manufacturer of the tape drive some drives are rebadged HP drives
  9. VoipMenace

    One-X communicator + video

    Hi, we have 10 licenses so that should suffice D.
  10. VoipMenace

    One-X communicator + video

    hi Done that as well installation and setting went by the book
  11. VoipMenace

    One-X communicator + video

    Hi We're having an issue with the video option of one-X Communicator done so far video enabled One-X licenses have been uploaded according the Offer document together with the H.323 video station licenses We have downloaded the latest release of the One-X Communicator ( SP1) When we try to...
  12. VoipMenace

    Upgrading CM

    Hi Can be service affecting, check the support website for the upgrade info D.
  13. VoipMenace

    CMS R15

    No , if your not using extended dialplans ect there is no significant difference.
  14. VoipMenace

    Schedule Power Outage Concern

    treat the mcc same as g650, on retun of the power these need to be powered first followed by the rest
  15. VoipMenace

    Avaya Unified Communication

    Hi UCE R1.X AE SVCS 4.0 UNFD DSKTP /E =>You need AES server, you can download the software for this from the Avaya support website UCE R1.X ONE-XC R1.X SFTW /E => softphone oneX communicator will work voice only, video is a seperate license. UCE R1.X ONE-X PORTAL R1.X STD RTU /E =>web...
  16. VoipMenace

    Softconsole headset

    Hi These are two differnt set-ups , RCA jack voice goes through the soundcard , USB headset sound is ported through the USB port. ( HID device) different standards I would recommend USB though
  17. VoipMenace

    S8300/combo AES

    Hi use a server in the physical sense if possible , VMware is not supported by Avaya. Check if the ISO image is not corrupt first of all
  18. VoipMenace

    Voice witness sound playing error

    hi Are you using tapes, DVD or SAN solution it will come up when the call record in the database can not find the correlating WAV file on the storage system
  19. VoipMenace

    Looking for Information | Avaya CM Monitoring

    Hi Did you look at the Avaya offer for integrated management ?
  20. VoipMenace

    G350 t-1 connection to NORTEL

    hi use sip trunking !

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