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Avaya 9620 VPN phone

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Kregar1

Technical User
Jan 25, 2006
14
US
I have been working on two 9620 VPN phones new out of the box from Avaya. In the middle of troubleshooting and getting settings right. I got one phone up and working. When I went to the second phone, the VPN option under the craft menu is gone. How do you get the VPN option back.

Thanks in advance!

 
upgrade the firmware of the phone again , with the latest release
 
You could also attempt a MUTE-CRAFT-# then choosing Clear. Let the phone reboot -- if the options still wrong you should check your config files.
 
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