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  1. mluckie1

    user not receiving external calls

    Print the RDB for your DID's and post.
  2. mluckie1

    Option 11 Mini Remote and Paging

    I tried it here and it works like a regular trunk group. It will start at the last member and will only access one member at a time. I'll see if there is some way but according to the NTP's there is no such thing as an all call with paging, due to the fact it will sieze 1 member at a time...
  3. mluckie1

    Option 11 Mini Remote and Paging

    I'm not positive it will work but if it built as a PAG route you can try and put all the TN's in the same route. I'm just not certain if it will access the trunks at the same time now that I think about it. I would give it a shot. That would be the only thing I would try.
  4. mluckie1

    Option 11 Mini Remote and Paging

    Is the current paging set up on different routes so that each remote, and main has it's own ACOD?
  5. mluckie1

    HOW DO YOU DISABLE AN RDB??

    First go to load 21 and enter LTM at the request propmt. After the LTM prints out find the pag route and note the TN. The go to LD 32 and enter DISU tn(this is the TN from the LTM. wait about 20 seconds then enter ENLU same tn. After that go back to LD 21 and PRT the TYPE RDB and enter the...
  6. mluckie1

    Dial-out from Option11c?

    No way that I can think of.
  7. mluckie1

    Option 11 Mini Remote and Paging

    If you are useing the mini carrier you could set them all into 1 route with 884 as the ACOD. Do you still want to be able to access a local page to each building or will it always be an all call?
  8. mluckie1

    Call Reporter

    Reporter is include. You just need to install callpilot manager on a stand alone PC, will need to connect to the CLAN.
  9. mluckie1

    Option 11 Callpilot 2.1

    That would work. Just make sure you have enough disc space for both. Especialy if you are doing your CDR with OTM.
  10. mluckie1

    Option 11 Callpilot 2.1

    Refer to NTP 555-7101-310. It syas for 2.2 Windows 2000 or NT. I know that 4.0 can be on either 2000 or 2003.
  11. mluckie1

    Option 11 Callpilot 2.1

    No. Any PC or server on the CLAN. I'm not sure about it only being available for Windows 2000. I think that applies more to MyCallpilot. The other thing about reporter is it prefers to use the server name for Callpilot no the IP address, so you will need the name on the DNS server or you...
  12. mluckie1

    Opt11 MM12 - Forward/Hunt to PSTN

    At 1 point in time, can't remember the release, the default was CFXA, just like UNR was default no is CTD.
  13. mluckie1

    Option 11 Callpilot 2.1

    For reporter to run you just need to install the CP software on a plain network PC. cpmgr is installed and it knows that it is for reporter. You should not require any additional keycodes to bring up reporter. If I understand it correctly.
  14. mluckie1

    MIRAN III Medium

    Yes. You would need a MOH route built for each source then at least 1 member. Then the numbers that you wanted to get that message would need to come down a specific route to get that recording. Keep in mind if you built it the old fasion way, using a trunk port, you will need a conference...
  15. mluckie1

    Opt11 MM12 - Forward/Hunt to PSTN

    In LD 21 prt, TYPE RDR. Check the OPT, this is the first line printed. Check to see if CFO or CFF, this should be set to CFF for what are trying to do. CFO tells the system to follow the NCOS of the originating TN, for internal calls usually no trouble but for trunks the default is NCOS 0...
  16. mluckie1

    MIRAN III Medium

    As long as the calls are sent to different ACD queues then the answer would be yes. The ACD queues have RAN announcements that would give the individual announcements. Other then that the MOH is determined on a Route basis so to get different MOH for different departments the calls would need...
  17. mluckie1

    SPNs - No NPA/NXXs - USA Meridian 1

    Another reason for NPA/NXX is for CDR reports. With everything as an SPN the information sent to most CDR systems may be mistakenly ID for a call type it isn't.
  18. mluckie1

    System Speed Call

    To make changes to the System Speedcall List go to ld 18. REQ: CHG TYPE: SSC LSNO 0-4095 List Number for System Speed Call (SSC) NCOS Return DNSZ Return SIZE Return WRT (YES) Return STOR xxx yyy...y Entry number (0-999) and the digits stored with it WRT (YES) Return
  19. mluckie1

    Option 11C Feature Codes

    8 is the SPRE Code. That plus 6 is used for Auth codes. This is a system default. You can set it up as trailing digit. That would allow the user to dial the whole number and then prompt them for an Auth code. this method works great. If you refer to the features and services NTP's it can...
  20. mluckie1

    Option11 Clocking

    In the DDB. Just leave it with no PREF(primary reference) this will set it to freerun. Do you have a CC card?? You didn't mention, you may already have one on another T1 card.

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