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What do you mean by the system states it's full? Does the announcement tell you or does a status command tell you? Whether you got your vector messed up or the meet-me conference is in a 'hickup-state' ;-) Try to reset it with the reset mee-me command. Kind Regards, Maarten Copini ...

I assume with list1 you are talking about the field in the station form? In that case you don't have to change it to 4 because this field doesn't refer to the list number. The list number only tells you with which digit the short-codes start, so to use numbers that are stored in list 4, the user...

Changing an extension would normally be done with the command: change station xxxx Kind Regards, Maarten Copini ...

Joecom, thanks for you help! I'm pretty new to this whole dialogic thing, so if you could help me out a little: So if I install let's say The D/300JCT into a Windows machine and properly install all the software & drivers, and I physically connect all the ports to my E1 ISDN Public lines, it...

Guys (& Gals ofcourse:), I am looking for the right type of Dialogic board to connect my Definity Prologix digital lines (or ISDN-pri E1)to a PC for recording purposes. I found several software solutions for call-recording which ofcourse need a Dialogic board witch options like CLI, ANI & DNIS...

A guess which might help: The VDN-number sent to the CTI-server by the S8700 server is probably the VDN in your vector-script in which the field Allow VDN override is set to no. If you have underlying VDN's in your vector-script, this means that this is the VDN-number & name the agent will see...

Hmmm, no html ? Kind Regards, Maarten Copini ...

Axspect, did you sent me anything? Didn't receive something yet. Could you mail to <i>m.copini</i> at <i>effecta.nl</i> ? Thnaks! Kind Regards, Maarten Copini ...

HardCoal, thnx for your reply. But there's no Service Contract anymore on the Aspect of the company we bought. I don't seem to get access to the eServices Site. I read the terms and don't expect to get access on short notice either.... Anyone?

Hi All, As an Avaya system admin I'm new for the Aspect systems. Our company expanded lately and bought a call center dividion using aspect systems. First of all I'm looking for an extended user Manual on the 3190 Teleset. Can anybody help me out please? Kind Regards, Maarten Copini...

do a display events to check for strange events like this. Kind Regards, Maarten Copini www.effecta.nl ...

do a change hunt-group x and chack page 2 for the RONA field. Setting RONA to x seconds will cause the call to be queued again in the queue it came from after x seconds of ringing on the agent's station. It will be queued with priority high (NO VECTOR PROCESSING AFTER THIS!). The agent will...

(works only from Comm Mgr. release 1.3 and up) Kind Regards, Maarten Copini www.effecta.nl ...

Let the user use the button conf-disp to scroll the names of all participants in his display and press drop to drop the displayed party. Kind Regards, Maarten Copini www.effecta.nl ...

Already 'signed up' for your website! Should I wait for the downloads there or will you send me the files? If you do: m dot copini at effecta dot nl Thnx! Kind Regards, Maarten Copini www.effecta.nl ...

Anyone a solution to my problem? Kind Regards, Maarten Copini www.effecta.nl ...

Wasn't the Firewall; already have it turned off. I'll try the Remote Access Auto Connection Manager is set to 'Manual' in my Services. Is that ok? Kind Regards, Maarten Copini www.effecta.nl ...

Hey all, I have a problem getting the Outlook TAPI to work. Using Outlook 2000 & Outlook 2002 on both WinXP. After installing the Phone Manager and the TAPI, I can see it in my Phone and Modem properties in the Windows Config and changed it as stated in the IPO Manuals. But still the TAPI isn't...

To offer the customer the best service, you could give them a second chance by inserting an announcement after step 8 playing We have not received a correct entry, please try again (or something like that) and then do the menu again... Kind Regards, Maarten Copini www.effecta.nl ...

Try the internet-explorer maintenance interface of your S8300 and check the security settings and look for FTP-outgoing and turn it on. (Allow) Kind Regards, Maarten Copini www.effecta.nl ...