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  1. kkumpula

    One X Agent in a VM (Virtual Machine)

    ...of Greeting Triggers used. However, I see One X Agent play (The Microphone Mutes automatically)the Greeting but the audio does not play back to the caller. Any thoughts on why the audio is not playing back? **The question may not be the technology, but the competency of the support people.**
  2. kkumpula

    Avaya ACM 5.2.1 and "ghost" calls

    ...use IP Softphone; others may still be using Work At Home Kits) it does not appear to be isolated to any one particular configuration. I am hoping there is someone else out there who has been done this road. **The question may not be the technology, but the competency of the support people.**
  3. kkumpula

    Avaya CM 5.2 SIP to Cisco Unity Release 8

    No one? **The question may not be the technology, but the competency of the support people.**
  4. kkumpula

    Intuity Audix and HQ in one time zone... LSP in another

    ...the record, the PBX's last concern is what time your set has on it. If you ever need to have it refresh RIGHT now, unplug it (or busy/release) plug it back in. This will cause it to obtain the correct time now. **The question may not be the technology, but the competency of the support people.**
  5. kkumpula

    FSY alarm

    Are you seeing this, FSY, at the Server level (web) or at the command line in CM? **The question may not be the technology, but the competency of the support people.**
  6. kkumpula

    Connected trunk line shows up as disconnected

    What type of trunk is this? I am assuming it is a copper/CO trunk. Check the TIp/Ring if it is. Option would be to swap members 1 and 2 for each other and see if it floows the vendor or stays with the card/PBX. **The question may not be the technology, but the competency of the support people.**
  7. kkumpula

    Intuity Audix and HQ in one time zone... LSP in another

    ...Parm Parm Rte Pat 1: _______________ _ __:__ __ ___ ____ __ __ __ ___________ ___ 2: _______________ _ __:__ __ ___ ____ __ __ __ ___________ ___ 3: _______________ _ __:__ __ ___ ____ __ __ __ ___________ ___ **The question may not be the technology, but the competency of the support people.**
  8. kkumpula

    Avaya CM 5.2 SIP to Cisco Unity Release 8

    Has anyone attempted this? I am trying to do this without adding in any SES/SB/SC's. ACM can work direct to Avaya MM and SIP is supposed to be SIP, right? This should be able to be done. Any thoughts. **The question may not be the technology, but the competency of the support people.**
  9. kkumpula

    Avaya CM Logins creating "has data locked"

    To the best of my knowledge, that which you seek, is not atainable. **The question may not be the technology, but the competency of the support people.**
  10. kkumpula

    Domain and PC password do not match

    ...are indeed two. One is my user name and the other is my username with a whole string of digits behind it. My help desk has never asked this question. I think you have given me something to at least start with. **The question may not be the technology, but the competency of the support people.**
  11. kkumpula

    Domain and PC password do not match

    ...has been this way for about a year and a half. I am required to change my domain password every 30 days. So it has been changed several times since this first occured. The laptop password has been the same since. **The question may not be the technology, but the competency of the support...
  12. kkumpula

    Domain and PC password do not match

    ...domain password has to be changed every 30 days. I have tried the Alt-Ctrl-Del then change password and it actually seems to go thru with it only to not work on a reboot. PC is XP Pro with latest everything. **The question may not be the technology, but the competency of the support...
  13. kkumpula

    Adding a G650 to stack

    Just the cabs involved in the addition. By the way, if you have remote maintenence you will need call in an ignore alarms ticket, or simply disconnect the inads line. **The question may not be the technology, but the competency of the support people.**
  14. kkumpula

    Getting configs onto a word doc

    Which are you after: the code(program) of CM or are you after the translations (station/trunk/vector) information? **The question may not be the technology, but the competency of the support people.**
  15. kkumpula

    Getting configs onto a word doc

    Do you have ASA? If yes, you can use the export tools to dump most/all of the translations into an excel file. **The question may not be the technology, but the competency of the support people.**
  16. kkumpula

    Site Administration stops / hangs up

    ...answer for you, but I will say that I do not think the nic is your problem as you are connecting thru it. when you stated that you have tried all versions, are you referring to ASA? I will check further on this. **The question may not be the technology, but the competency of the support...
  17. kkumpula

    Adding a G650 to stack

    ...can shut it down do so as the potential for a pin becoming bent the shorting... well, best to just power down. By the way that means pulling the power cords from the back not just pulling the power supplies out. **The question may not be the technology, but the competency of the support...
  18. kkumpula

    CM2.2 to 2.2.2, License File Needed?

    ...and after. As far as your backup, something is wrong with that. Are you backing up to the flash? Why ftp? It is good you did the LSP first as that is the correct order, it needs to be done before the primary. **The question may not be the technology, but the competency of the support people.**
  19. kkumpula

    Bypass outgoing msg on AUDIX?

    It may be old, but it has not changed... http://support.avaya.com/elmodocs2/intuity/Iar51/313722.pdf **The question may not be the technology, but the competency of the support people.**
  20. kkumpula

    USB PC Card Reader

    I baby sit 10 pairs of 8700's all are at release 3.X.X and not one has had this issue you are encountering. I have had other customers at release 2.X that have experienced it however. **The question may not be the technology, but the competency of the support people.**

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