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  1. Mitel_specialist

    IP Phone 6920W Firmware unable to download. MiVb 8.0

    The W version officially works with 10.x or higher. MiVoice Business Release 10.0 New Features and Capabilities New phone 6920w, 6930w, and 6940w models, as well as MiNET software is added to the 6900 series of MiNET IP Phones. But there is FW and tools available for download at Mitel...
  2. Mitel_specialist

    Problem With Mitel AX controller

    Please use attached file. Migration starts on page 5https://files.engineering.com/getfile.aspx?folder=bf41bdad-9e37-4739-a55c-97265778ce2c&file=How_to_upgrade_3300_ICP_bootloader_with_no_Disk_Drive_R4-1.docx
  3. Mitel_specialist

    Problem With Mitel AX controller

    If the CF has 9.1 on it, the bootloader must be migrated to UBOOT or you must install S/W before 9.x.
  4. Mitel_specialist

    Problem With Mitel AX controller

    Compact Flash slot 2: In MiVoice Business Release 9.1 or later, the AX Controller requires a single 16 GB Compact Flash (CF). The 16 GB CF must be inserted in the Compact Flash 2 slot of the controller, leaving the Compact Flash 1 slot empty
  5. Mitel_specialist

    Call Server Issues after IP and DHCP Change

    After changing the IP address in the IP/XNET trunk form you need to reboot the controller otherwise it will keep the old IP address. Did you do this?
  6. Mitel_specialist

    Mitel Mxe ii ram upgrade

    A minimum of MXe-III is required for release 9.x
  7. Mitel_specialist

    Physical button problem on mitel phones series 53xx when answering

    If the user uses a headset, the user can answer the phone by pressing the line key with the handset still on the IP set. The headset must be connected to the headset port on the IP set, and a headset key must be programmed and activated.
  8. Mitel_specialist

    send number with CallForward ALL

    If you use SIP trunk try the following SIP Peer Profile options: - Public Calling Party Number Passthrough --> YES - Use Original Calling Party Number If Available --> YES With ISDN it is not possible.
  9. Mitel_specialist

    CX II doesn't boot

    BTW the root password is root. If you fill in the password mayby you will see what is the problem. I had this with an AX and when I logged in I saw why.
  10. Mitel_specialist

    Mivb8 uptime

    Use the command UPTIME in Maintenance and commands
  11. Mitel_specialist

    Mitel 5634 phones not able to make calls to the Nortel pbx operator

    @Billz66: The 5634 is the new Mitel Wifi handset which replaces the 5624. So no IP DECT (basestations)
  12. Mitel_specialist

    Ring Group -> RAD->Hang Up

    If you put the rad into a voice huntgroup, the call will hangup.
  13. Mitel_specialist

    MiVB Cluster - Remote Tel DIR

    What Bill means is the new reconcile command: RECONCILE CLUSTER AND RDN Qualifiers: None Purpose: •Removes the existing DoNotSpawnReconcileCCNetworkTable flag. •Triggers reconcile cluster and RDN table directly. Details: You cannot run this command during an SDSsynchronization...
  14. Mitel_specialist

    embedded RAD is cut off before playing entire message

    What happens when you dial the number of the RAD instead of the hunt group number where the RAD is in? Does the huntgroup has call rerouting on it? Remove this and test again. When I make a RAD the 'Answer Plus Expected off-hook timer' is 2 seconds longer then the 'Message lenght timer'. In...
  15. Mitel_specialist

    What is license sharing in Mitel 3300 Rel 8.0

    Group Licensing allows you to move licenses from one MiVoice Businesssystem to another within the license sharing group (called an "applicationgroup") without having to make changes to the individual applicationrecords on the AMC.
  16. Mitel_specialist

    Operator after hours

    When the operator closes the application it will go automatically into Night1 service. Program a rad as Night1 in Call Rerouting Always for the destination. The operator decides when de console is in Dat or Night service. We have bad experiences with automatically Day/Night service.
  17. Mitel_specialist

    AA Top level Business Closed not dropping calls after message

    We always use a RAD (Recorded Announcement Device)as a business closed message. By putting the RAD into a voice hunt group the call will be dropped.
  18. Mitel_specialist

    MiVB R9 SP2 - using 2 feature codes in a system speed call

    Have you tried to put a pause (multiple) between the feature access codes: Programming 1. System Options form - Program the Speed Call Pause Duration. 2. System Speed Calls form - Add a P in the Actual Number field where you want a pause to occur.
  19. Mitel_specialist

    3300 AX migration to MiVoice 9.1

    MiVoice 9.1 isn't available yet.
  20. Mitel_specialist

    How to increase VM Greetings Port IDs?

    Because you have 4 ports I think you've got a CX/CX-I. To increase the ports to a max. of 16 you need to add a DSP-II module. If you have a CX-II/CXi-II you also have a max of 16 but no need of additonal hardware.

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