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I have tested this as well and the volume control does work as stated on UCx 5.0.

The Nortel phones have advantages such as Hot Desking, Shared Call Appearances, and so on that are Nortel phone centric and not available on the SIP phones. The 1230 is my personal choice because it offers more "real estate" on the phone, but like RLSbutton said, the 1100/1200 series work great...

I tested this with a Yealink T27G and T48G and found that both the Send-P-Asserted-Identity header and the Send Remote-Party-ID-Header works. I didn't have to do anything to the Yealink phones, so this is probably allowed by default as ucxguy suggested. I made test calls into the UCx from...

This sounds like the Sonicwall router has SIP ALG turned ON which can cause one way audio. In addition, like Telcodog sates, put int he Public IP address of the router and enable NAT in the SIP Settings as well.

This also requires the optional purchase of the TAPI Service Provider license.

NO, a Pause cannot be entered into the dialing string on the UCx.

mrdom, Here are answers next to your questions: -Can the fax machine work just like an extension and send out on any of our POTS lines when an external number is dialed? Or would you recommend putting in a dialing pattern that would send faxes out on one POTS line only? ANSWER:Yes, the analog...

The TN Stocking Distributor is now part of the E-Metrotel team, both for the Tech Support Group as well as another member added as a Sales Account Manager .

Please note the UCx is NOT JUST for Nortel phones but can utilize a variety of SIP phones a swell. Yealink phones work great on the UCx. And from a troubleshooting\maintenance perspective, because the Yealink phones are SIP, you can add multiple accounts to them. So, you could have the account...

You would have to check with your reseller concerning support\maintenance costs. Concerning connecting the systems together via IP, this can be done with either two UCx systems utilizing a Coordinated Dialing Plan, OR a centralized UCx with the remote site registered to the main Host site. The...

Here you go!- A quick "snapshot" of how this works. I hope this helps! Option 11C MGC Card provided by E-MetroTel E-MetroTel will provide the Flash card with the firmware required. Install UCX MGC Flash Drive as needed Point T-LAN and E-LAN settings to UCX server MGC Flash drive...

We have used Yealink T48G, T46G, T41P, T27P and have ha dno issues. Highly recommend Yealink over Polycom!! Polycom can be quite "testy" at times!

Per ucxguy's post,"Have you updated your UCx recently (in the last month or so), and now you're seeing some of your SIP phones unexpectedly losing registration? Check if you are running Asterisk 11.20.0 (use the Info - Version window). There is a bug in Asterisk 11.20.0 that causes this...

I am in TOTAL agreement with ucxguy on choosing a UCx 450 over the UCx 50 for this customer....

bcmfiftyfan, Great! We have a large customer who uses Enhanced Archive and they like it! By implementing UCx, they were able to decommission three different external services they were using. One for Call Accounting, Call Recording, and an external server for BCM Reporting for Contact Center...

bcmfiftyfan, Yes, the UCx can record calls with all the several options you listed. UCx has built in Professional Call Recording at no additional charge. The trick will be how much storage space you have on the UCx system itself. The UCx 20 has 600 hours recording time, UCx 50 has 2,400 hours...

DominicUCX, Here are some answers to your questions: Nortel IP phone support ... BCM50s don't appear to support Nortel 1150s or 1165s, but UCx does? I saw a video of an 1150 on UCx as a standard non-ACD set.- The UCx supports the 1150's and 1165's Analog trunks ... does UCx support direct...

Please note the Shared Call Appearance programming is available ONLY on Nortel\Avaya sets, digital or IP. SCA is NOT supported on third party SIP phones such as Yealink, etc. www.ucidirect.com Stocking Distributor for E-Metrotel

I did this on a 4.0 UCx and can change the "Wake Up Caller ID" to state a different message for each Scheduled Wake Up Call created from the GUI. Works fine..... www.ucidirect.com Stocking Distributor for E-Metrotel

A user license is required for each station so in your example you would have to have 48 user licenses to utilize all the ports available to you www.ucidirect.com Stocking Distributor for E-Metrotel