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Firebird Scrambler
Systems Engineer
Hello guys
I understand that the E-Metrotel offers many features and is in effect the follow on from the Nortel/Avaya BCM platform. I have a number of questions that I have that I hope could be answered by the people who use the product on a regular basis and would therefore be able to give me an honest opinion.
Some of the questions I have are..
Can an existing customers (BCM)database be migrated into the E-Metrotel configuration
Do they all use SSD
Do they have more features enabled than the current BCM offering such at the 4 analogue trunks and 4 analogue extensions on the BCM 50. Also does it offer the 4 BRI trunks as on the BCM 50b model.
Is access to the configuration of it via the Element Manager tool or do they have their own tool for programming.
Do they have patches available or just software updates and is it a chargeable facility.
Can the software be loaded up onto a hard disk or do you have to buy a ready made disk from them.
Are the licensing limits greater than those available on the existing BCM range such as 32 IP sets for the BCM 50 etc.
Can i purchase a used BCM 50 system and then upgrade it to E-Metrotel as a cost effective solution.
Can SIP IP phones be used in addition to those offered by Avaya / Nortel etc.
Does it offer remote IP working?
Costs involved in installing this product compared to the Avaya BCM
Service support as E-Metrotel is not widely known across the pond in Europe.
Any E-Metrotel test systems available for those of us to evaluate in our labs.
The quality of the product compared to the BCM range
ACD and voice recording and many other features and if continued update support will be available as currently the BCM RCC ACD package will no longer be supported. I'm referring to Windows 10 support and perhaps any software for use on Linux computers.
Full ISDN support given for all types such as PRI, PRI2, QSIG, Q931, DASS, DPNSS, and many others etc.
Tone dialing plans available for different countries as the UK has different settings.
Any help would be greatly appreciated please.
Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support
I understand that the E-Metrotel offers many features and is in effect the follow on from the Nortel/Avaya BCM platform. I have a number of questions that I have that I hope could be answered by the people who use the product on a regular basis and would therefore be able to give me an honest opinion.
Some of the questions I have are..
Can an existing customers (BCM)database be migrated into the E-Metrotel configuration
Do they all use SSD
Do they have more features enabled than the current BCM offering such at the 4 analogue trunks and 4 analogue extensions on the BCM 50. Also does it offer the 4 BRI trunks as on the BCM 50b model.
Is access to the configuration of it via the Element Manager tool or do they have their own tool for programming.
Do they have patches available or just software updates and is it a chargeable facility.
Can the software be loaded up onto a hard disk or do you have to buy a ready made disk from them.
Are the licensing limits greater than those available on the existing BCM range such as 32 IP sets for the BCM 50 etc.
Can i purchase a used BCM 50 system and then upgrade it to E-Metrotel as a cost effective solution.
Can SIP IP phones be used in addition to those offered by Avaya / Nortel etc.
Does it offer remote IP working?
Costs involved in installing this product compared to the Avaya BCM
Service support as E-Metrotel is not widely known across the pond in Europe.
Any E-Metrotel test systems available for those of us to evaluate in our labs.
The quality of the product compared to the BCM range
ACD and voice recording and many other features and if continued update support will be available as currently the BCM RCC ACD package will no longer be supported. I'm referring to Windows 10 support and perhaps any software for use on Linux computers.
Full ISDN support given for all types such as PRI, PRI2, QSIG, Q931, DASS, DPNSS, and many others etc.
Tone dialing plans available for different countries as the UK has different settings.
Any help would be greatly appreciated please.
Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support