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  1. marathondude

    BCM50 RCF calls failing

    Tested with a spare DID. I made a call from the site using another extension, that call did go through to the cell phone. When I made a call from another cell phone to the forwarded extension, they failed. It has to be the caller id issue.
  2. marathondude

    BCM50 RCF calls failing

    Great idea. I have a spare DID. I'll do that and report back. Thanks! MD
  3. marathondude

    BCM50 RCF calls failing

    Curlycord, Thanks for the reply. During the day the phones are answered by the receptionist or a rollover hunt group, they don't roll to the AA. I did change the control set (see the post above yours) and it did not help. MD
  4. marathondude

    BCM50 RCF calls failing

    There is no target line assigned to this extension. The issue is on the main DID when it is set to go to the AA on night service. I did remove ext 221 as the control set for the extension with this issue, did not help. I think Cook might be on the right track, but I don't know the work around.
  5. marathondude

    BCM50 RCF calls failing

    I have a BCM50r5 with a PRI. One extension is remote call forwarded to a cell phone, which works fine during the day. When the manual Night Service button is pushed, calls are answered by the Auto-Attendant. If the forwarded extension is then dialed by the caller, the call will drop. Turn off...
  6. marathondude

    Upgrading 412 v6 to 9.0

    No, you can do a dongle swap through your distributor. It is a simple process.
  7. marathondude

    Extension Dialing Only

    Yes create a shortcode for outgoing call barred on (and off), then dial that shortcode at the extension.
  8. marathondude

    How to Connect Avaya IPO with to BCM50

    Google 'avaya bcm sip ip office' and you'll find the interop guide
  9. marathondude

    I have IP 500v2 8.43 with 9508 sets

    Place a Z in front of all of the hunt group names, at least that way they'll be at the end of the scroll.
  10. marathondude

    Can not forward to outside # after ring no answer

    Don't forget to check "Allow Trunk to Trunk Connect" on your lines
  11. marathondude

    1408 handset output db

    You're welcome. Thanks for the star!
  12. marathondude

    DayAA and NightAA from shortcode give number busy

    Feature should be Auto Attendant, not dial
  13. marathondude

    1408 handset output db

    http://www.atelephonesystem.com/Handsets_IP_Office_1400_1600_Amplified.htm
  14. marathondude

    first time setup of embedded voicemail

    Do you have an essential license?
  15. marathondude

    Avaya IP Office Prime Line

    In manager, user setup, button programming. Check the box that says "modify ALS" Just like a Partner "Auto Line Select".
  16. marathondude

    ACIS ip office implementation exam 6401

    Yes, passing is 66% or better.
  17. marathondude

    Information Mailboxes

    Sure, create a new AA, have 6 transfer to that AA, customer can record the specials from any phone by dialing *840X. On the new AA have 1 repeat the lunch specials and any other key return to the main AA.
  18. marathondude

    Avaya IP Office 500v2 - 9508 phones say "Please Wait"

    Set the TFTP address to the LAN1 address of the IPO, then the phones will load the files directly from the SD card.
  19. marathondude

    DS30A AVAYA EXPANSION MODULE

    Both the DS30A and the DS16A should come out of the box at with version 9.0(126401). No upgrade should be required to be recognized. Are you using the patch cords that came with the modules?
  20. marathondude

    PRI Circuit is bouncing?

    It could be interference somewhere in the cable run. Cat-5 should be o.k. but T-1's are supposed to be extended on 2-pair individually shielded cables with a ground wire and terminated on RJ-48x jacks. Although, I have extened T-1's on house pairs upto 1000' with no issues. Perhaps have the...

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