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Are you using Old Aloha Manager (Blue A Icon) , New Aloha Manager (Orange AM Icon) or Configuration Center (Orange CF Icon)?

Is that the new aloha manager version or your aloha pos version. What is the version that floats around at the bottom of your screen on your front of house terminals?

Your gift cards are not sales until they are redeemed. They are considered a revenue item until the customer comes and redeems the gift card. You haven't actually sold anything simply swapped credit for cash. It is not until the customer comes and orders food that it be comes a sale and then it...

Could possibly be a bug in your software. What version of Aloha POS are you currently on? I can look through release notes and see if that was ever a bug fix or something. Let me know

The benefit of CFC compared to NAM for a single site would be for offsite configuration updates. You don't have to be remoted into the machine to make changes to : items, menus, prices, routing, etc. When completing the external updates the store would have to make sure to close any open...

After some research I found that this setting exists in Aloha POS Versions 12.3 and above. In NAM or CFC it will be controlled by POS access levels under : Maint>Labor>POS access levels>financial section The setting is called: Resend chit to kitchen It is described as : Resend chit to kitchen...

Getting errors with guest manager 13.1 ended landesk process to rule that out. Guest Manager will not open up and we are at a roadblock. In the service log agm.service.log the following instructions did not work to resolve the issue. It said incorrect database revision. Please run guest manager...

Request the .21 update for now

Well they have 5 different void reasons already created but for some reason it doesn't allow a manager to select a void reason it just goes with the default you set under the jobcode automatically.

you can look past this as you only need to specify if you have a custom ral config file you want to use already.

I am wondering if anybody has any idea to how to give the manager the ability to select a void reason on the terminal when voiding an item. I believe it is just automatically selecting the default void reason that you specify within the jobcode. The reason this is an issue is because managers...

Menulink certainly sounds like it would be a great tool for your company Mahantongo

You have to drop a ver.dbf from a 6.7 site into your data and new data and then you can import. If you load your zbak you will inevitably be locked out again as with that backup you were locked out to begin with correct? if you import you won't be locked out anymore. Just a friendly...

BriCon, Did you restore the database or did you import the database? When you login after inserting the blank database in new aloha manager did you go to utilities>pos>run import?

if you have the dbf's on your machine write the database in old aloha manager and then drop them in like d:\bootdrv\aloha or whatever your iber directory is. Uninstall NAM, re-install NAM, import the new database in. I frequently do this when setting up a new site. I have a starter database...

Lol just saw your post on reddit... try transferring the installer file again. This is what causes this issue. The installer package is bad. If you need to download it again from aloha update or try a different ato version.

Turns out this is going to be first data I believe so I should have this taken care of once I see the VAR sheet. Super easy!

Check your event schedule and the actual items that go haywire. There may be settings in the general settings tab under the items that say do not follow parent item. There may also be printer re-route events setup in your event schedule. Check the actual printer routing of those items too...

I don't have it yet. I talked to the processor and once they customer gets the VAR sheet or merchant ID I can ask them what platform to use. It may be vantiv if so I may need your help I don't know yet. I do a lot of EDC setups so I can probably figure it out. I just wondered if anybody knew...

Has anybody ever heard of this processor? How do u set them up in edc? Basically just need to know what processor to set them up as.