Recent content by croat1

Yes, you can either rebuild warm standby or open up a case with Nortel and they can go in the database and manually bring up Rep Agent.

As long as you don't scan D:\Nortel, D:\Sybase and any Database drives, any Antivirus should be OK. Of course, it's preferable to test on the lab server or during the maintenance window first.

No need to do this on CoResident server. CCMS will install latest EBF with it's install. Check CCMA I&M NTP.

There is another solution which references both SWC 4.5 and CCMA 6.0, however it states to contact Nortel Support. I did, referenced that other solution and they went into RTDService.asp and disabled logging.

Known problem. Documented in KNOVA Solution Database. If you have access to Nortel Solution database, do a search for "RTDService.asp

The way I do it is as follows. Always try to backup to CCMS server itself. 1. Create backup user and add it to admin group 2. Create shared folder and add backup user under permissions. 3. Add backup user to Local Security. 4. Test backup by using CLAN IP instead of CCMS server name. If it...

This is design intent. Check Historical Reporting and Data Dictionary NTP. CC 6.0 added new features to Agent Login/Logout report

This issue is most likely related to LogMessage lines in RTDService.asp There are DPs for both SWC and CCMA or editing of RTDService.asp be done manually.

Seen this with SU04 1. Reset IUSR_SWC password thru Computer Management, then update it in IIS. 2. Perform CCMA SU04 post installation tasks (four of them). Two tasks involve entering IUSR_SWC password (which you reset in step 1) so make sure you enter it correctly.

Gentlemen, if it's SECC then it won't use multicast at all. There is no SWC in play when using SECC. RSM is disabled on SECC. This explains why mRCV does not send anything out.

I agree. I would also do a upgrade to new server. In case you have any issues with new 5.0 server, you can easily revert back to 4.2

Is only one client PC affected? If so, have you tried reinstalling Client software? Also, is your client running latests patches? G015C, SU12C and G018C

Did you setup the user account? For example, user account "Backup" should be created on new CCMS server and the PC where the backup is. Also, this account has to have admin priveleges and on CCMS server in Local Security Policy it needs to be addad as Logon as Service

10 Days is plenty of time You just have to keep monitoring CCMS server thru SU Alarm Monitor/Event Viewer for any communication issues between LM and CCMS. Everybody should be aware that there is currently a known problem where LM doesn't always start after you reboot CCMS server. This can...

What you do is take the database backup of SCCS 4.2 and store it either on Tape Drive or Shared Network drive Then you start CCMS 6.0 migration on the new server and during the Database Restore, you point it the location where you saved SCCS 4.2 database. As long as you follow NTP, there...