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It's just a setting on the phone. Press "Options", scroll down to "15 Call Indicator light". If it's ON, then the red light flashes when you call that phone, if it's OFF, the light doesn't flash.

What's the problem? Auth codes aren't associated with DNs. They're associated with class of service.

Yea, that's just the way it is. You lose your 'privacy' when you add a 500 set into the picture...

You can print in LD 117. That stuff doesn't get overwritten. PRT SEL PRT SEL [nn] [aaaa] basic-4.5 Print most recent record(s) in system event list, where: • [nn] = 0-(20)-SELSIZE • [aaaa] = category name (for example, BUG) All categories are printed if not specified.

Is it a display phone? Does it say "enter agent id"?

I just did the Auto Logon thing. No sense messing with the other way.

jbjohnston, I have a 3904. Did you have to put any pauses on the autodial, or just like I show??

I have a CS1000 with CallPilot. A user claims she had the ability to press an autodial key to log herself into voicemail. Basically, get dial tone, press the MWK key to access CallPilot, then the autodial key, which is this: 08 ADL 12 4827#1211# Is that even possible to do? I can't get it...

Try CLS FTTU on the phone. You probably have FTTC.

That's because it doesn't make sense to have it do that. How would you ever know if you have a new message if the light is always on after the messages are listened to??

How about this after the IP? cpmgr/login.asp

RFA ( rectifier failure alarm ) The rectifier monitors its operation and triggers a global RFA if it detects an internal failure, causing the RFA LED to light up. One of the following will trigger an alarm : • abnormal or out of range ac input voltage • output fuse failure • system or internal...

Only date/time can mean that the TN is disabled.

I think KCFLHRC means "yes, it's supposed to be on all the time, the CHK light being off indicates the SEB has lost its database.

A telco guy that fixed something, TOLD you it was fixed, AND told you what was wrong? This could have only been a dream! [surprise]

It takes around 8-10 minutes to update a phone.

I'd print the TN for that phone to see if it's really an MCK key. I'm thinking that the MCK doesn't even flash. You probably have an MWK on there. Get dial tone and press that key...

I agree, TIE. We have an 81C with a Lync...

We upgraded to 6.0, CC7SU3, and put that p30038_1 patch on and we're still seeing problems with the real-time display... Agents Idle when on a call, Busy when not on a call, etc. lklampfer, did you figure anything out?

FDN is for 'no answer', hunt is for busy. Get rid of hunt...