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I would have forget the Host Name, thank you very much for the input. Been there, done that

We have a customer that needs the IP Office Primary 11.1.3 moved from VMware 7.0 to VMware 8.0.... a new VMware host server. My new Primary is already up and ready to go. Backup and Restore is not an option. Long story short, it's broken and Avaya is useless. I have no problem moving the VMPro...

It appears to be your queued position, I haven't played with that option in awhile, but in your trace I see this: 11:10:25 125814582mS CMExtnRx: v=RAS, p1=0 CMConnect Line: type=NoLine 0 Call: lid=0 id=-1 in=0 IE CMIERespondingPartyName...

Thanks Critchey. That semi-colon was integral in getting this to work. Although using it in Sys Shortcodes would not work. I did have to add them to the Shortcodes in the ARS table. A combination of the following is configured and now working: System / Telephony / Dial Delay Count = 5 Sys...

What release are you running? And, what if you bypass the Voicemail and assign the number directly to your phone or the hunt group? Been there, done that

In Monitor, go to the ISDN tab and select all the boxes. Do the test again and see if the full number goes out in ISDN messages, including the 5. If you don't see it there, then work backwards into the IP Office. Monitor should show something and it sounds like it is in the Shortcodes. For...

Hello all, I am in the U.S. programming an IP Office in Australia. Customer wants 0 dial out code. I configured the following system shortcode: 0N Dial N 51 When a physical phone dials the digits, the digits are never sent to the System Shortcode. SysMon shows the digits being dialed, but...

Ill throw in some info on getting my Vantage working remotely. These strings were added to my 46xxspecials.txt. Note there are two sets, one for Equinox and another for Vantage. the IP address in SET USER_STORE... is the external address (WAN) of my IP Office. Also, at my remote office, I setup...

Communicator, You're on to something. I just went to the support.avaya.com page, went to Downloads and searched for Vantage. I selected Avaya Vantage and used the pull down to select 2.1 and only a 46xxsettings file shows up. I know I downloaded this, because my Vantage phone in front of me is...

I have a site with same issue. Upgraded them to 11.0.4 SP1 last week and the "Busy" occurred within a few days. I have SysMon running and will open another case next time it happens. Been there, done that

Try entering an "i" in the number string. Nsixxxxxxxxxx Been there, done that

Westi, thank you for taking the time to test it. You're right, I could've just logged in with two different browsers and did it myself... which is what I am doing now. Hopefully we helped someone Googling this in the future Been there, done that

I have two customers that are eager to start using Web Manager for IP Office. I went through the Web Manager docs in Marketingtools and searched around tech-tips and cannot find the answer to this question. Can multiple Admin's be logged into via Web Manager making changes without overwriting...

Sizbut, if you don't know the answer, why post? If you do know the answer, why not a helpful response? For future tek-tippers, I can confirm that 10.1.3 fixes the 5400's hold and park issue. Been there, done that

Hi all, Can anyone confirm 10.1.3 fixes the issues with 5400 phones? I am doing an upgrade tomorrow moring from 10.1.2 to 10.1.3 for these issues... and I do not see it listed as a fix in the tech bulletin 215 for this SP. Thank you Been there, done that

False flag, the 400 Bad Request did not have anything to do with the SIP trunk failure. Thank you for responding Janni78 Been there, done that

The invite is below. I just tried dialing an incomplete number our New Horizon SIP service and they return a 484 - Address Incomplete. I am going to test live on the customers IPOffice this evening. Ill report back on my findings. Customer is using Intelepeer SIP service. Invite from original...

IP Office SE with SIP connected to Edgemarc 4700. Just upgraded the solution to 10.1.2 over the weekend. I got an alarm the SIP trunk went down, after researching SysMon, which was capturing and logging, I found where the trunk went down. Calls were working fine until someone tried dialing...

The "*" / "Auto" entry had to be at the top of the list in the URI tab last I knew. That may have changed. Been there, done that

The person doing the intrusion has to be in the Interpreter Mon group too. Also that person needs to have the Monitor Group set to Interpretor Mon under Telephony / supervisor settings You should be good to go! Been there, done that