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You have to forward the tftp port : 69 UDP Don't forget to set the GW into the static routes of the IPO. You can also forward following ports : 50794 for IPO Monitor 50796 for PM and SoftConsole 50799 for CallStatus and BLF notifications. It will make easier the remote Maintenance. Nicolas...

You can use IP Phone 4620, 4621, 5620 with their integrated WML client. These IP Phones are able to browse a LDAP directory through WML and PHP pages. No limit of capacity in this case.

We've developed an ocx (ActiveX control) which enables a client PC to request a database when a call comes on the phone. This software uses TAPI driver 1st party. No need of licence TAPI pro. Try www.analytel.com

Uncheck Offhook Station in User telephony tab. This will enable busy tone.

To manage IP terminals. Use Monitor with System\Development Tracing ticked. Then go in Status\IP Phone Status. You can also get list of IP Terminals registered with GK H323. It's just a file to get using tftp client. Consult technical bulletins to get the name of this file.

OK. I've found accurate documentations about CDR. all fields are described. Bad surprise : "Duration : This is the duration of the call, recorded in hours, minutes, and to tenths of minutes. Calls are rounded down in 6-second increments. Therefore, a call of 5-second duration will be indicated...

Yes CrashTest I get it to work. Look at the CDR I've received : 1517 0016 A 36500467599494 42 6 0 0 1517 0060 A 36500467420983 51...

Hi all, Has anybody tried to collect Call Details Records with the new feature from 3.1 ? I mean : Under Manager\System\CDR, you can set an IP Address and a port number from wich you can receive CDRs This feature is very interresting because now you can collect CDR from multiple IP Offices...

What kind of phone ? Analog one ? Digital one ?

Hi all, you can do it through SoftConsole, great soft. With it, you'll be able to switch DND state and Forward states of all extensions on the PBX. Very simple of use.

Hi all, I don't think the problem is linked with IP4602 firmware version. Whatever, upgrade the firmware.Read AVAYA doc for process We have experienced the same issue with IP4602 and IP Office403DS linked by a VPN. The VPN routers were Netasq100 but we've also experienced with other routers or...

We've made this kind of call flow for one of our customer. You need VMPro. Create a huntgroup for each user who wants two different VM messages. The hunt group is group mode, callWaiting ON, Queing ON, VMail ON and contains the user. Use HuntGroup StillQueued start point in VMPro to transfer the...

Hi guy, CLIP on POTS doesn't work from 2.1_31 to 2.1_51 Downgrade analog modules to 2.1_27 max. Other solution Upgrade whole system to 3.1_29.

Thanks guys, 1-I confirm that blind trasfer has the same bug in 3.0_59. 2-Isaac, our issue is very similar than yours. We've also a RAS message in Call Status wich remains after line releasing. I've upgraded the PBX with build 3.1_29 and now it's OK. No more issue. 3-One of my customers have...

Hi all, We experience an issue with Voice Mail Pro 3.0_17 and IP Office 406V1 3.0_59 with ISDN BRI. When a caller on hooks during a blind or assisted transfer generated by VMPro, the call continues to ring the phone(s). We've also the same issue with SOE 3.0_67, VM embedded and analogue trunk...

We have experienced this problem. It was due to a wrong version of phone manager. Each time a user parked a call from Phone Manager, the holdmusic was down. Try other version of PM to solve.

Hi all, It's clearly a problem of license. VM Pro works during 2 hours without any licence. There is a debug file which is generated by VMPro. this file is c:\DbgOut.txt in the HD of the PC running VM Pro. You'll be able to see in this file what is the problem. Could you give me the list of...

Yes, we have. And the ame issue. The phone rings after 5 sec of delay. There are multiple cases esclalated to AVAYA in relation with this problem. Today 2 solutions : Downgrade phone modules to 2.1_27 and prior Upgrade phonbe modules to 3.1_23 or 3.1_29 With 3.0_68, the FSK well works during...

From 2.1_31 to 3.0_67 the CLIP doesn't work with analogue Phones. We've experienced this issue with Siemens Gigaset, Alcatel Temporis and all the phones of the french market. I think this is not the "french exception" but a real problem. When Caller Display enabled, On external and internal...

Sharing a folder on a server and email all the users they have to launch setup.exe, fill their own phone number and click OK. This is not a solution, just a way to earn time. Our technical teams also do that. I've recently discuss with Marketing departemnt of AVAYA about this. They want to...