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Sorry ShackDaddy, I got the handles mixed up! I feel the same way about RWW. It's pretty cool and greatly enhanced in 2011, but if you are going to RDP anyway there's nothing there you don't have on your desktop. I don't know if you have used 2011 yet, but it actually creates the RDP shortcut...

Why not just have them remove the account on the phone?

You missed what guitarzan was saying. You can connect using the Remote Desktop Gateway and you don't even have to login to RWW at all. Double click once and you are connected.

Where did you do the packet capture? If you are in the secondary site and you go to the internet are you going through the tunnel and out of the Primary's internet connection? For example if you have a Network Security Gateway that needs to be used at the Primary site? Go to whatismyip to...

As Ernie stated the reason the branches can't call each other is because the VPN is not fully meshed. Each office needs to have a VPN connection to every other office, so at every site you will have 3 separate tunnels. With regards to Quality . . . You say that only voice goes through the...

It sounds like the voice mail is programmed for an attended transfer. Depending on the voice mail system it needs to be set for a release transfer. What is the VM system and I could provide further instruction.

In my experience the Windows Backup works very effectively for file based and bare metal recovery (Assuming it is setup for this). To test you will need a machine virtual or otherwise. Personally, for under $125 bucks you can pick up Dell Poweredge 2850's all day long on EBay. Not a bad...

I know it has been a while since this post, but if you haven't done anything yet. On EBay you can find any number of refurbished server dealers selling Dell Poweredge 2850's for $100 that will run Server 08 like a top! I have found one such retailer local to me that I pick up from and don't...

SP3 is still working fine from Windows Update. Just keep running updates and you will get it. I do this ALL the time on fresh installs. You will have to do about 3 updates/reboots.

Get Putty (or any other SSH client) and SSH to the VM's IP address. Once connected you will need to shutdown the voice mail using the menu. Then once it is stopped you will go into the configuration . . . I don't have the manual in front of me nor remember all of these options by memory...

1) Go to System - Configuration - Recordings and change the setting "Beep on record" to yes. 2) To answer your initial question you are probably not going to be able to purchase (or move) seats at this point, but you may want to check with your dealer. You could try Belevedere's suggestion and...

Honestly, the choice is yours on this. If you join the laptops and they login once they can use the cached credentials when they are not able to connect to the domain. There is no requirement for them to login other than if they do login while in the office password policy, GPO, etc. changes...

Not a direct answer to your question, but here is how I have implemented this. In pretty much all SBS installations I use Folder Redirection, and if so you can simple use icacls to set the permissions very easily on the entire tree where the redirection occurs. Further, if you want specific...

It is obviously not a PRI issue as you state that resetting just the PVA fixes the problem. Somehow the PVA is getting a call hung. If you are going to look into upgrading any firmware it should be the service pack and package on the PVA's. However, there haven't been any updates for the...

Are the phones IP? If so, I believe the MOH comes from your own IP Phone on an internal held call to reduce network traffic.

I have a 2008 R2 server that will not allow a Bare Metal Backup due to the "OS" partition being FAT32. I did not do the initial installation, so I am unsure why it is FAT. I understand the reason it can not be backed up, but how do I fix it. This is a Terminal Server, and can't risk...

It is done on a extension basis in MB 4-66, but I am not sure what version this came about. I am looking at an IPK manual, so I am not sure if this was there in a 192, but if so you are good to go.

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If you have Matworx this is a 2000 I?? system. Therefore it is likely that your voicemail is an external system, unless it is an AD-8 or IM-16. If so, just put a monitor on the sucker if it doesn't have one and login from there. The login is 9+the mailbox and the VM password for the mailbox...

I have been out of the NEC loop for a little while, but unless Q-SIG is something they have added in recent software updates it is not supported. There are quite a few ways that they could be integrated though (SIP Trunks, Gateway Device like an AudioCodes). I am willing to elaborate more, but...