External Music On Hold - SV8300

[soaressteevan]

Hi,
I have connected Exteranl Music on Hold for sv8300 system, i get music for external calls but for intenal calls(station to station),it doesnt work.
CMD:
480>00>1300
480>01>1300
480>02>1300

One more thing is it possible for the External Music on Hold for CCIS link between 2000IPS and SV8300 for Internal calls?

Thanks!

 

[belevedere]

Check CMD 641>01(tenant)>11

 

[soaressteevan]

Thanks for that Info, it was programmed already, the problem still remains. any other Prog?

 

[gmannatl]

Are the phones IP? If so, I believe the MOH comes from your own IP Phone on an internal held call to reduce network traffic.

 

[soaressteevan]

Legacy Terminals (Both Digital & Analog Extensions) Only for Station to Station Hold Doesnt work.

 

[MercuryComm]

If the MOH source is plugged into the CPU it should be:

480>00>1400
480>01>1400
480>02>1400

 

[soaressteevan]

Thanks....!
if i select
480>00>1400
480>02>1400
it playes internal music on hold.
but if i select
480>00>1300
480>02>1300 it effects only for outside line but 480>02>1300has no effect, gives me no tone, when i put on hold for station to sttaion call.