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  1. PBXTech

    Avaya Definity Prologix CMC IP Connections

    Doesn't 9.5 need the virtual data mod configured as well? 'Knows enough to be dangerous. Wait... make that really dangerous.'
  2. PBXTech

    Possible Corrupt Extn

    remove it and add it back. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  3. PBXTech

    Headset Button Won't Stay Illuminated on 9611 IP Phone

    Swap out the phone for a known good one? 'Knows enough to be dangerous. Wait... make that really dangerous.'
  4. PBXTech

    Changing subnet mask on Clan

    http://tek-tips.com/faqs.cfm?fid=5454 Run 'cha ip-i (board location i.e. 01a05)' [Enter] Set 'Enable Ethernet Port' to 'N' [Enter] *Must disable before changes are made* Run ‘cha node-n ip (board location i.e. 01a05)’ [Enter] Change Subnet address [Enter] *I prefer to make the changes with one...
  5. PBXTech

    T1 problem, getting dial tone instead of ringback tone

    A T1 doesn't have dial tone. The dial tone is generated by the PBX. I would check how the Avaya box is programmed to route incoming calls to the auto attendant. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  6. PBXTech

    CDR Raw Data.

    ICDA is not enabled on the phones I need to look at. So I know I won't get internal to internal cdr data. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  7. PBXTech

    T1 problem, getting dial tone instead of ringback tone

    Type of PBX please. Does the voice mail handle the auto attendant or does the PBX? 'Knows enough to be dangerous. Wait... make that really dangerous.'
  8. PBXTech

    STE Phones drop call when user goes Secure

    I would like to know the solution to this. VoIP STEs are going to be shoved my way soon. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  9. PBXTech

    Purchasing the MM716 24 Port Analogue Media Module

    No, you would run the amphenol pigtail from your rack/backboard to it. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  10. PBXTech

    CDR Raw Data.

    Nortel 81c with Callpilot VM. I can run a report and get the standard info as far as inbound and outbound calls for extensions. That Cost Analysis Extension Detail report does not show internal to internal calls nor does it show the difference of being answered by someone picking up a phone or...
  11. PBXTech

    time of day vector steps

    Isn't there some 'time of day/day of the week' options screen where this can be all set up? I think it was in 5.X and later. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  12. PBXTech

    IP connect

    Describe your system please. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  13. PBXTech

    Maintenance Agreement

    Many techs that I worked with back in the day were IP-challenged. I saw most of them retire when given the chance because they just didn't want to learn the new stuff. It was all given to the 'kid that knows computers'. There were a couple of guys that wanted (didn't mind) to learn it. I was...
  14. PBXTech

    Maintenance Agreement

    mikeydidit, I found out a little bit of info. It seems like there will be some sort of Avaya maintenance tied into your BP contract. For this added cost, Avaya (not the BP) will be coming out to your sites and swaping out hardware. Very strange. I wonder when the Avaya BP's are going to band...
  15. PBXTech

    One Button Conference

    I think you can only make it two buttons minimum. One button for 'nhc' and then the button above it for the speed dial of the number. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  16. PBXTech

    Change station type error

    you call the guy in the post above yours. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  17. PBXTech

    Change station type error

    Put the cabinet back in with all associated hardware then remove all translations associated with cabinet. You can X port the stations. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  18. PBXTech

    9620 can't make calls from 2nd appearance

    busy & release it. if that doesn't work, remove the station and then rebuild it in software. 'Knows enough to be dangerous. Wait... make that really dangerous.'
  19. PBXTech

    Can I open ASA twice instead of having multiple windows?

    It's very simple folks. It's an old Windows trick. Create a shortcut for ASA on your desktop. You know, right click on your open desktop and select 'New' -> 'Shortcut'. Browse to the ASA.exe file and select it. Now at the end of that directory string that ends in '.exe' press the right arrow key...
  20. PBXTech

    Definity G3 V11 - What to do for IP?

    http://support.avaya.com/css/P8/documents/100015095 and for firmware to phone to pbx reference... http://www.tek-tips.com/faqs.cfm?fid=7465 'Knows enough to be dangerous. Wait... make that really dangerous.'

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