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  1. TDunne

    Upgrade from CS1K to Avaya Aura

    Hi, I'm not sure if this post will be deemed inappropriate, but I think it's relevant for anyone planning or in the throes of an upgrade/migrate from legacy Nortel or CS1000 systems to Aura and Communication Manager. Particularly if it's a migration over months or years. We have tried help...
  2. TDunne

    Telecom Billing (call Accounting) Report / CDR for CS1000

    You might like to take a look at our call accounting software, CallBill. It is a Nortel Certified Compatible Product and you can download an interactive demonstration copy from our website (www.phoneware.ie). It is fully scaleable and is available in single site and multi-site licenses. Case...
  3. TDunne

    Nortel Merridian Training

    You have the option of using a GUI administration tool to get you started. There are a number available in the market, such as TM & OTM from Nortel, and PhoneMaster from Phoneware (www.phoneware.ie).
  4. TDunne

    CDR and Traffic reporting.

    Dale, I should have mentioned we have many satisfied Mitel clients also. Terry.
  5. TDunne

    CDR and Traffic reporting.

    Dale, Our solution, CallBill, may be of interest to you. visit www.phoneware.ie Thanks, Terry
  6. TDunne

    Restore PBX from Phonemaster DB

    Guys, I was just browsing here and came accross this posting. I know it's too late in this case, but no harm in putting it on record for the future. As John has already indicated you can restore all or an individual set to the PBX with PhoneMaster by following these steps: 1. Select Utilities...
  7. TDunne

    Phonemaster and or OTM

    Hi, I feel it necessary to reply to your question on behalf of Phoneware. Our plans are to develop PhoneMaster in line with Nortel’s planned migration from the current command line mnemonic-based programming interface to an XML API-based administration system. PhoneMaster 5 will be developed...
  8. TDunne

    Optivity features

    If you haven't already looked at PhoneMaster, visit www.phoneware.ie It is widely recognised as the easiest-to-use Meridian/Succession administration tool in the market. All in English (no mnemonics), point and click, drag and drop. Terry
  9. TDunne

    Get your thinking caps on!!! Try this one.

    Janaya, for the configuration you describe above (remote switch(s) connected to a Meridian via PRI) where the remote extension calls show as tandem (TK to TK) calls, our call accounting software, CallBill, can be configured to report the originating extension provided the Meridian CDR is...
  10. TDunne

    Cleaning out & Resetting Voice Mail

    Our Meridian MAC product, PhoneMaster (www.phoneware.ie), has a Meridian Mail administration module that allows you to schedule the bulk deletion and recreation of mailboxes. The programming takes takes seconds. You then attach it to a schdule to run at a time that suits you, say overnight...
  11. TDunne

    2nd OTM question

    There is another option to OTM or MAT and that is PhoneMaster. PhoneMaster is easy-to-use, can be PC or Server based, can be connected directly, via modem or terminal server. Visit www.phoneware.ie for more details.
  12. TDunne

    OTM Question

    Hi Harold, You might like to take a look at our Windows-based solution - PhoneMaster. It is widely acknowledged as the easiest-to-use Switch Administration package for Meridians in the market. You can download an interactive demonstration copy from www.phoneware.ie Thanks, Terry.
  13. TDunne

    Configuring Meridian 1PBX

    PhoneMaster is an easy-to-use Windows-based Meridian programming tool. No PBX experience necessary. Downloadable demo at www.phoneware.ie
  14. TDunne

    Call Accounting System

    Sorry Deaky - I miss-typed the website - www.phoneware.ie Cheers, Terry.
  15. TDunne

    Call Accounting System

    Take a look at CallBill from Phoneware - wwwlphoneware.ie. CallBill is seamlessly integrated with PhoneMaster (Meridian moves and changes) and Directory (browser-based corporate directory)if you're looking for an enterprise solution.
  16. TDunne

    Getting Started with Meridians

    Hi Metroman, We're a software development company (Phoneware Limited) and our flagship product is PhoneMaster - an adds, moves and changes package for Meridian 1 telephone systems. It is arguably 'the easiest-to-use' MAC tool for Meridians in the market. In your case, it could be used for...
  17. TDunne

    Phonemaster Software - Can You Use It????

    Hi Lyklylad, See the following postings in this forum:- 1. TomMonger - 3rd Party Meridian Admin Software - 06/30/03 2. Toddalex - GUI Interface - 07/21/03 There are comments from users posted in both. If you want names and contact details for customers you can call contact -...
  18. TDunne

    Call Accounting Software

    Hi Gobi, Just back from leave and saw your request for product pricing. Our pricing starts at under US$1k including support directly from Phoneware. We would need information on your system size, etc. Visit our website - www.phoneware.ie - for distributor listing or contact us directly -...
  19. TDunne

    Where can I get MAT?

    Pricing is based on the number of TNs and telephone systems to be administered, whether you want Meridian Mail adminstration module included and the number of users/administrators. Typically and Opt 11 up to 200 TNs is currently US$2400. This includes the first year's Help Desk Support...
  20. TDunne

    Where can I get MAT?

    Why not look at our Meridian Adminstration Tool - PhoneMaster. No, it's not free, but our pricing is competitive. Visit www.phoneware.ie.

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