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You are right "budbyrd" I tried the compatibility thing it did not work. Thanks anyway guys for your response. I appreciate it.

budbyrd is there any other option to connect by pc to Avaya partner??

Does anyone know whether ACS Partner PC Administration software can be installed on 64bit Windows 7 Pro ? The version I downloaded the file name of which is PC_Administration_V8_0_0_4 does not seem to work.

ipotech808 We did not upgrade VmPro, I believe in two instance we did restart the IP Office I will look into what we need to do to upgrade the VmPro. Thank you

On IP Office, what would make your dtmf not work sometimes internally only; Hit 1 hit 2 hit 3 and so on?? We upgraded from 8.0 (65) to 9.0 (10)and now when the receptionist or other sta dial internally through AA (VmPro) dtmf is not recognizing the digits. Any help would greatly be appreciated...

On a Modular ICS 6.1 System Coordinator Guide, can I program a analog phone as a hotline phone??? Thank you in advance

Ok I will read "Setup and Operation Guide" and I greatly appreciate your help. Thank you,

Ok, still. I want my callers to hear a day message that has options press 1 for this press 2 for that press 3 for whatever. Do I need to set/program AA and the CCR or just the CCR and no AA?? Thank you for your response. Oh, when I call into the system I do hear my day msg, but when I press the...

I am trying to setup CP with night service for the receptionist. I have everything working (ns and day msg) but I cannot get my night message to play. When I hit the ns btn I still get the day msg. I went into: Company Greetings Day recording--AA/company greeting/cg1/commands/made day recording...

Thank you for that info.

Partner Messaging is a 48 port voice mail system isn't it?

Thank you Telecomboy, I appreciate your feed back.

I was afraid of that and there is no work around?

how can I program dial by name on my Partner voice messaging PC card?? Thank you for calling ABC, our business hours are 8am to 5pm Monday thru Friday. If you know your party's ext please dial it now. If you know your party's last name & would like to hear an employee directory please dial *2...

Thank U TouchTone, but why would I need this if I have AA or voicemail?

Why would I or when would I need a ASA/DXD PC card? What does it do? I appreciate any help on this. Thank you,

Ok I will make sure I look at that too. Once I the specifics on where the problem is. Thank U Hawks

Thank you, I found in my reading too that maybe it is the DRT I may need to change. I will see if this does it for my client. Thank you Curlycord for your help.

Happy New Year All!! Is there a way to shorting the rings of a target line before it hands off to my IVR? I have 6 rings now, I want to chg it to half that (3). Thank you KINDLY,

Yes it has been 10-12 yrs since I was last on a BCM I was reminded quickly yesterday on the auto change. Thank you you both cook1082 and snowman50. One other question: When you plug your butt set into a ATA2 (pwrd up) I get a very loud BUZZ noise, this is weather I am plugged into the BCM or...