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Avaya Partner ACS 1

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harlee1958

Programmer
Sep 18, 2014
23
US
Why would I or when would I need a ASA/DXD PC card? What does it do? I appreciate any help on this.

Thank you,
 
Partner forum

ASA is Automatic System Answer, it answers after X number of rings, plays up to a 10 second message, places the call on hold, Ext. 10 gets the hold recall reminder

DXD is Direct Extension Dial, it answers after X number of rings, plays up to a 20 seconds message, the caller can dial extension numbers to transfer to, or timeout to Ext. 10 as a transferred call.
 
Thank U TouchTone, but why would I need this if I have AA or voicemail?
 
You wouldn't need it if you have voicemail, except if a smart salesman was involved overselling.

Joe W.
je sui charlie

FHandw, ACSS (SME), ACIS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
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