harlee1958
Programmer
I am trying to setup CP with night service for the receptionist. I have everything working (ns and day msg) but I cannot get my night message to play. When I hit the ns btn I still get the day msg.
I went into:
Company Greetings
Day recording--AA/company greeting/cg1/commands/made day recording
Night recording--AA/company greeting/cg2/commands/made night recording
Greeting Tables
GT1/GT 1 setup/Greeting I choose 1 for morn/aftern/eve Grt2 for non
The CCR Tree I choose is 1 for all
I AM TOTALLY CONFUSED WHEN TO USE THE AA AND THE CCR can some one PLEASE, PLEASE help????
All I want is a day greeting 8-5 and a night/after hr greeting with the option to use NS when needed (which I have working).
Thank you so much in advance!!
I went into:
Company Greetings
Day recording--AA/company greeting/cg1/commands/made day recording
Night recording--AA/company greeting/cg2/commands/made night recording
Greeting Tables
GT1/GT 1 setup/Greeting I choose 1 for morn/aftern/eve Grt2 for non
The CCR Tree I choose is 1 for all
I AM TOTALLY CONFUSED WHEN TO USE THE AA AND THE CCR can some one PLEASE, PLEASE help????
All I want is a day greeting 8-5 and a night/after hr greeting with the option to use NS when needed (which I have working).
Thank you so much in advance!!