Programming Partner Voice Messaging PC card

[harlee1958]

how can I program dial by name on my Partner voice messaging PC card??
Thank you for calling ABC, our business hours are 8am to 5pm Monday thru Friday. If you know your party's ext please dial it now. If you know your party's last name & would like to hear an employee directory please dial *2 now. Is there a hidden code to get to that?? Please say yes. Thank you

 

[Telecomboy]

You don't with Partner PC Card. You need the Partner Messaging Module to have dial-by-name.

 

[Telecomboy]

And with Partner Messaging you access it via *2.

 

[harlee1958]

I was afraid of that and there is no work around?

 

[Telecomboy]

Not with the PC Card. It is what is it. It is pretty basic. You can set up selector codes off the main menu such as Press 1 for..., press 2 for...., press 3 for, and have those go to people's extensions, but no dial by name.

 

[harlee1958]

Thank you Telecomboy, I appreciate your feed back.

 

[harlee1958]

Partner Messaging is a 48 port voice mail system isn't it?

 

[Dexman]

I think you are referring to one possible configuration of the Partner Mail VS. The Avaya Partner Messaging can support up to 200 boxes.

At this point, an upgrade to the Avaya Partner Messaging R7...the final version of the APM...would be the way to go. The Partner Mail VS is an older unit and Partner equipment isn't getting any younger.

I "FEATURE 00"

http://dexman.webs.com/

 

[harlee1958]

Thank you for that info.

 

[Telecomboy]

Definitely get a Partner Messaging, not a Partner Mail VS. The Partner Messaging is the latest and last release so it will be the newest....and they are not that expensive these days.