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Yes, the subscription licenses, for users, are the same for an Avaya IP Endpoint, digital phone, analog phone or 3d Party IP Endpoint. Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

On the bottom right, there is a button where you can select "Place and Receive Calls Using..." ... "My Desk Phone": Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

Hi, It may be a certificate compatibility with new IOS requirements (from MacOS 10.15): https://support.apple.com/en-us/HT210176 Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

Hi, Take a look at this article: https://support.avaya.com/ext/index?page=content&id=SOLN342353 The best way to fix this problem is to recreate SD card. Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

Using R9.1, we saw in the past reboots due to a computer (or something...) in the network flooding the IPO. In my memory, updates have corrected that problem. So, as janni78 said, it is a good idea to first upgrade to the last 9.1 If it doen't solve the problem, maybe you can change the SD card...

You can copy the Sysetm\Primary\security.cfg file from the old SD card to the new one, to keep the security settings. Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

You can add IPDECT_EXTERNAL_CLI_PRESENTED in the "Source Numbers" for NoUser. This setting will fix the caller ID for the DECT phones. Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

You can also check in the IPO Security Settings -> Unsecured interfaces if those settings are enabled: - TFTP configuration Read - TFTP Configuration Write - Real Time Interface Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

You can get some info from Avaya website: http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/sipphoneinst/equinox_installation.htm If Equinox must be used from outside of your network, you must condider using ASBCE, for security reasons. Avaya ACSS...

L2Q must be set to the staff vlan. L2Q=1 Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

Update: In Tech Bulletin 213 (Release for IP Office 10.1 Service Pack 2), we can see: So, if you upgrade to 10.1.2 it should work. Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

Hi, We had the same problem with a "0" prefix sent to twinned mobile. Avaya has made working a patch for 10.1.0 and 10.1 service pack 1. More information here: https://support.avaya.com/ext/index?page=content&id=SOLN317266 Avaya told us that this problem should be fixed in next release, but I...

The default certificate expired at the end of 2017. You can recreate a new self-signed certificate in Security Settings: https://downloads.avaya.com/css/P8/documents/101042398 Avaya ACSS, Microsoft MCSE Geneva - Switzerland - www.infologo.ch

I really love the "Duck Quack Symptom" !

You can disable VoIP Inspection on the FortiNet firewall. Procedure is here: http://kb.fortinet.com/kb/viewContent.do?externalId=FD36405&sliceId=1 In the past, we’ve alredy seen some SCN problems through Fortinet VPNs, solved this way. Avaya ACSS, Microsoft MCSE Geneva - Switzerland -...

You can also test the fuse on the old power supply. Avaya ACIS(SME), Microsoft MCSE Geneva - Switzerland - www.infologo.ch

Also note that Combo cards (V1 and V2) are supported on IP500 V2, but they cannpt be used on IP500 V1. For more information,you can take a look here: http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/mergedProjects/installation/atm_combination_card.htm ACSS(SME)...

Yes, you can use it. Always keep in mind that you can use max 2 Combo cards per IP Office box. ACSS(SME), ACIS(SME) Geneva - Switzerland - www.infologo.ch

Is UMS well installed? If not, you cannot listen messages from a web browser in One-X. To verify UMS is well installed: You can try to reach UMS on the server http://Your_Server/voicemail To install it, run VoiceMail Pro installation and add "Web Voicemail" feature. ACSS(SME), ACIS(SME)...

Maybe you can run the VoiceMail Pro DebugView: http://marketingtools.avaya.com/knowledgebase/tools/debug/dbgview.zip More info here: http://marketingtools.avaya.com/knowledgebase/tools/debug ACSS (SME) ACIS (SME)