It's interesting that the 10.1 release notes do not have the "not supported" blurb for those phones as in 10.0 but show supported firmware versions. Did they actually listen to customers for a change or is it a mistake?
I also would like database support in the Linux version. They are already installing the unixodbc package in the server install, so someone must know how to use it.
I forgot to mention that some calls were not showing in user searches after the upgrade. I finally found that it was because the "owner" extension of the recording was the text extension name and not the numerical extension number. I think that the removed functions might have taken care of...
The site I did this for does not have support from Avaya, so it did not matter to them. I did a pg_dump from the old and new versions of the eware database. There were a few functions from the old version that are no longer in the new version, but other than that everything (table structure...
I actually did this for one site. The Windows version of CS was 7.8.1.16, so it was using the PostgreSQL database. I just did a database backup on the windows machine, then copied it to the Linux machine. Then the longest part - copying the recording files from the Windows to Linux machine...
In case anyone needs to get this working, I found that if you download the latest version from the CentOS 6.3 vault updates, Version 7.0.9 and install with yum, then the procedure works as expected, and nothing seems to break.
I am curious - has anyone been successful in setting up the "Windows Domain Authentication" feature on IPO R9 Contact Store? After searching on and off for 6 hours yesterday, I finally found the tool to encrypt the password. I set up the acr.properties file as listed and I am getting a Java...
Videolan's VLC will run as a Windows service, so that would stop fears about closing the application. YOu still get the annoying Avaya do-do-do noise when you open manager....
I bought a Raspberry Pi to investigating using it, as some of our clients want the music on hold changed remotely, but...
We have overcome this by:
1. Put the semi-colon after the 11 and 911 code entries in the ARS table.
2. In addition to the 9N; short code, make short codes 911xN; and 9911xN; and point them somewhere else (a voicemail announcement or a help desk or give busy tone). This should intercept any...
I had seen this in an SCN with centralized/distributed voicemail. I never got to trying to find a resolution because the distributed voicemail never kept working correctly, so those sites are now using the unsupported VM configuration of stand-alone systems (with all those related issues). It...
From what I see, the Essential Edition license says it is only needed for an IPO v2 system that was newly installed with version 8.
I have several IPO500 v1 systems with Voicemail Pro that were upgraded over time from 5.0 to 6.1 to 7.0 to 8.0, all with the required upgrade licenses. All are at...
If anyone has a working SCN configuration with at least one reliably-working distributed voicemail server running a recent version, please let us know the complete versions of firmware/software for the IPO and preferred voicemail.
I know I tried it several times with 7.0 and 8.0 versions but...
We are running Version: 8.0.103.31.
I cannot find the option to change password - only the voicemail code, which is not what I am asking about. Can you please identify where exactly (which gadget, tab, sub-tab)? Thanks.
If this is documented somewhere, and I am having a senior moment, I apologize, but please share where it is documented.
I have been asked for a way for a user to change his password - NOT login code/security PIN, NOT voicemail code - but the password from the User, User tab in the...
Does anyone have any guidance for setting up distributed voicemail servers using the Linux Application server?
The instructions say that a combination of Windows and Linux servers is allowed, but most of the instructions pertain to Windows machines. It can't be as simple as setting the SMTP...
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