JackJFrank
Technical User
Hello,
Does anyone know how will release 9 affect music on hold?
Currently Release 8.1 only allows for a 90 second wav file to be loaded onto the control unit.
Avaya would make me very happy if they increase the time length of the Music on Hold file.
Avaya in case you are listening, please make it 90 minutes long, instead of 90 seconds.
Yes, I know there are other methods to add music on hold which are longer than 90 seconds.
But, all of them are a pain in the neck to us. What I like about the system wave file is that there are less devices to worry about, and its more reliable.
This is my third Avaya PBX in the past 10 years and all of them have given me problems with music on hold.
I like the option that IP Office has of loading a file, its just that it is too short.
I'm also aware that the server option allows for a longer music on hold file.
But, moving to the server edition would be a major change, which is not a good option at the moment.
Jack
Does anyone know how will release 9 affect music on hold?
Currently Release 8.1 only allows for a 90 second wav file to be loaded onto the control unit.
Avaya would make me very happy if they increase the time length of the Music on Hold file.
Avaya in case you are listening, please make it 90 minutes long, instead of 90 seconds.
Yes, I know there are other methods to add music on hold which are longer than 90 seconds.
But, all of them are a pain in the neck to us. What I like about the system wave file is that there are less devices to worry about, and its more reliable.
This is my third Avaya PBX in the past 10 years and all of them have given me problems with music on hold.
I like the option that IP Office has of loading a file, its just that it is too short.
I'm also aware that the server option allows for a longer music on hold file.
But, moving to the server edition would be a major change, which is not a good option at the moment.
Jack