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  • Users: HairySupportMonkey
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  1. HairySupportMonkey

    How to create a Queue in VM Pro and play hold music

    Dont want to create the Queue on the HG. thats too easy!
  2. HairySupportMonkey

    How to create a Queue in VM Pro and play hold music

    Hello, I would like to create a queue off the AA and limit it to 3 and play Hold Music while the users are waiting. HELP! Many thanks
  3. HairySupportMonkey

    Variable Routing using a Incoming Route Tag...

    just bare in mind if VM Pro stops working, so does your nice call routing, so create huntgroups with the same name as your modules as well so calls will still end up in the right place.
  4. HairySupportMonkey

    Onscreen Huntgroup Status

    indeed.... CCC / CCR might only be the way forward.... starts getting expensive.....
  5. HairySupportMonkey

    Onscreen Huntgroup Status

    Softconsole will provide you that level of information. speak to your partner about a softconsole licence.
  6. HairySupportMonkey

    Weird intermittent issue with incoming calls

    reboot the switch. could be line related..... rebooting the switch will resync the trunk card with the isdn.....
  7. HairySupportMonkey

    IP 500 System down/Old release

    i reckon harden up, and start downloading all the apps / vm etc and upgrade them like any good partner would do! customers like it when you have told them they are on the latest (working) software..... adds a little value....
  8. HairySupportMonkey

    IP Office 403 Analog Trunk to Sip Converter

    tier 1 sip provider www.vibecoms.co.uk please dont kill me for advertising!
  9. HairySupportMonkey

    ip link

    this is a pretty loaded question really. can you advise a bit more about your network etc? we have IP 500's with H323 trunks connected to Indexes, so you should be ok on the version front.
  10. HairySupportMonkey

    IPO & 96XX Phones

    you cant register a new phone against the same base extn, as the switch sees that already registered to a new device, regardless of whether or not its logged in or not. try turning autocreate extn on and create a new base extn for the handset....
  11. HairySupportMonkey

    IPO & 96XX Phones

    possibly you are trying to register the handset against a base extn already present on the system?
  12. HairySupportMonkey

    406 Upgrade Gone Horribly Horribly Wrong

    someone email me these configs, his rapidshare links have expired already! I need a laugh today....
  13. HairySupportMonkey

    Caller Display on 5.0(8)

    Im sure ours inhouse is working OK. my mob comes up onthe screen when i ring in.....
  14. HairySupportMonkey

    406 Upgrade Gone Horribly Horribly Wrong

    sounds like he needs a good maintainer!
  15. HairySupportMonkey

    Poll: One-X Portal - Love / Hate / Indifferent?

    quality - seems Avaya once again too quick to lauch a new product to market. I think it needs some time before I would convince my customers to give up PM what about a softconsole version?
  16. HairySupportMonkey

    Poll: One-X Portal - Love / Hate / Indifferent?

    I think Im in the indifferent catagory, simply because i can see its merits, but also i feel its a bit of a hash up. why couldnt they launch it as an app from a web interface? i think it being bound to the browser is totally naff! I was told intertalk(?) lauched a phone manager app for their...
  17. HairySupportMonkey

    Calling a help desk number which rings to several other exts

    counts me out then! (UK based here)
  18. HairySupportMonkey

    Calling a help desk number which rings to several other exts

    *cough* or do as amriddle suggests - *cough* what country you in? *cough*
  19. HairySupportMonkey

    Calling a help desk number which rings to several other exts

    A) you can set a DDI (Incoming call route) to your Ext. B) create a new Hunt Group - call it "IT" for example, and put you in the hunt group and point the DDI to it. If you have mobile twinning licences, you can "twin" your mobile to your handset, otherwise create a virtual user and have it...
  20. HairySupportMonkey

    A way to turn on forwarding remotely?

    Dr. Egon Spengler: There's something very important I forgot to tell you. Dr. Peter Venkman: What? Dr. Egon Spengler: Don't cross the streams. Dr. Peter Venkman: Why? Dr. Egon Spengler: It would be bad. Dr. Peter Venkman: I'm a little fuzzy on the whole "good/bad" thing here...

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