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You're welcome! i prefer clarity to agreement - dennis prager

Do a list usage extension zero and you'll see where it's used. There's no problem changing that to another number, and then changing the dialplan and building extensions in the 0XXX range. The zero out option in VM can be set to any 4 digit extension, so no conflict there. i prefer clarity to...

The SMGR doesn't need its own license file, it's free basically. You *can* use it to host the licenses of all your other equipment, but you don't have to. And it sounds like you aren't. i prefer clarity to agreement - dennis prager

were these phones recently rebooted? perhaps they grabbed a new settings file that shut the port off? i prefer clarity to agreement - dennis prager

have you poked around in system manager at all? from there click Routing, then Adaptations. Here is where you can manipulate digits between your session manager and cm, or aam, or whatever. i prefer clarity to agreement - dennis prager

what release are you on? as someone who has made use of the CAG many times over the years, i was excited to see that they increased the members from 8 to 100 in 6.3 (i'm pretty sure it was 6.3, maybe earlier, someone will correct me...) i prefer clarity to agreement - dennis prager

After upgrading to 6.3.5 the granular fields showed up, as expected. i prefer clarity to agreement - dennis prager

sorry think1st, so far you just have 1 guy pissing and moaning (me), and 3 others saying "intended, designed, and *will* appear...no matter". seven years from now you'll get an email notification that there's been a response to this thread, so you'll log into tek-tips to see if finally avaya...

what makes you say "the issue is avaya"? there are lots of moving parts between the soft phone client and the cm server. you may be able to tweak settings in the client to adapt to your vpn settings, but that doesn't mean the issue is avaya. i prefer clarity to agreement - dennis prager

this has boggled my mind for some time now, why does avaya do this? leave the button where i programmed it!! i prefer clarity to agreement - dennis prager

yes, that will work, by design. i prefer clarity to agreement - dennis prager

Do you have SIP trunks/phones? i prefer clarity to agreement - dennis prager

It's the release, you're dead on. I'm @ SMGR 6.3.0, no service pack, and i have no granular fields. I couldn't tell you for sure which release/patch it shows up in, but I'm going right to the latest 6.3.4 this weekend, I'll repost any tips I might be able to provide... i prefer clarity to...

Anyone implement this yet? The doc mentions entering things like extension ranges, vector numbers, hunt group numbers, etc. The problem is, I don't see these fields anywhere, I only have radio buttons, no open fields. i prefer clarity to agreement - dennis prager

lopes1211 is correct, you want "SET FBONCASCREEN 1" somewhere (anywhere) in your 46xxsettings.txt file. i prefer clarity to agreement - dennis prager

Have you (can you?) tried a different phone set? Or tried aliasing the 9608 to a 4624? i prefer clarity to agreement - dennis prager

I read thread690-1542671 which seemed to be the same issue but there wasn't a posted resolution. Anyone else have an issue getting the link up? We're migrating from RS232 connection to IP, the link comes up after a reboot then goes down when i run the cdr source wizard on ECAS... i prefer...

telnet to the procr or clan over port 5023, or over port 23 and then type 'autosat' once you're in. use 'w2ktt' as the emulator, and then you're in just like asa (well, almost)... i prefer clarity to agreement - dennis prager

i've never been able to get bridged-appearances to stay away from the call-appearances. it really stinks... i prefer clarity to agreement - dennis prager

Thanks for the update! i prefer clarity to agreement - dennis prager