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Even though I am now out of the business, I periodically check this site. I am so sorry to hear the news. He helped me a lot in learning the IPO and we had email correspondence some. May God help his family. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Don't count out ADTRAN. They have excellent products. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Not in the business anymore and not on here much anymore. But MERRY CHRISTMAS everyone. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Tlpeter you are correct. It is so much better to convince the customer to convert to total Avaya. There are some gotcha's with the Nortel/Avaya mix. However, when a salesman doesn't sell correctly and it is up to the field engineer to make the customer happy you have to do your best and that was...

Every minute a minor alarm is generated along with an information event that says it recovered. It is alarm 11300 which says, "2.51 Local Power 0.9V Over 1.00 Flag". Event 11002 says, "Local Power 0.9V Recovered". Has anyone seen this? SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Golf- the only thing Europe can beat the "yanks" in. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

You may be unable but there are many out there who are able. They are vendors who can do this for you. They will make you happy.[thumbsup] SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Again, patch to current. Most likely will solve your issue. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Did you forget where you were? lol SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Remove button and reprogram? SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

I hate that. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Of course, this depends on your software release. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

So you are saying you went into System Programming and changed the default setting that sets time from the phone company? SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Have you looked at the call using System Status or Monitor to see what is happening. Seems to be a good place to start. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

DO NOT use the T7406 they had many issues. I have not seen many T7406E's with issues. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Coming from a Nortel shop, I do agree with those above. However, Avaya certainly promised that they could use the Nortel phones and we assumed that they would have "normal" functionality. They do not completely operate like they used to. You mainly have issues when the system has POTS lines and...

You can do a level 2 reset but that will wipe everything out and take it to factory default. Or you can open a ticket with Avaya and have them give you the password of the day. But that will cost you. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

There have been issues with Nortel phones ringing in a continuous ring for no reason. Seemed to happen with Rls 7 only. I would consider upgrading to 8. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

When a line is accessed whether it is an incoming call or an external call, Transfer comes up on one of the softkeys. You can program Transfer on a button by doing Feature *3, press the button, and enter Feature 70. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP

Press the transfer button and dial an extension. That is if it is an incoming call. If not, press Feature 70 for transfer. SHK Certified (School of Hard Knocks) NCSS, ATSP/IP