Reset BCM password 1

[Antaew]

I can't access our switch due to a vendor changing the password. What can i do? None of the default passwords i know work.

 

[DigitelD]

You can do a level 2 reset but that will wipe everything out and take it to factory default. Or you can open a ticket with Avaya and have them give you the password of the day. But that will cost you.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[Antaew]

Thanks... Password of the Day is my next step

 

[Bilcor]

Antaew, let me know what the cost of getting the PW reset from Avaya. I need to get it done on 2 systems.

 

[curlycord]

The vendor not able to change it back?

As for pricing, every vendor is different.



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curlycord

http://www.curlycord.com

 

[exsmogger]

Some can save the lic file from the hard drive, then reset the BCM to defaults and reload the lic file. Of course this requires reprogramming unless you have a recent backup.

As curlycord asked, can't the vendor change it back or tell you the password?

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[Antaew]

The original vendor changed the password without letting my customer know about. Go Figure

 

[curlycord]

That's not uncommon, ask them for the password.


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curlycord

http://www.curlycord.com

 

[Firebird Scrambler]

I had a case recently whereby I couldn't connect to the BCM, but I found I could browse to it OK. It needed a reboot to allow me to use Element Manager again.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[phoneguy610]

if the customer owns the equipment by law the previous vendor needs to supply you with the password