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Ext 215 stuck lighted up in console? Help?

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upinflamezzz

IS-IT--Management
Oct 10, 2011
178
US
The DND is not on in the manager of phone. Nothing happens when she presses the button. Should get a dial tone. What gives?
 
Remove button and reprogram?

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
 
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