HAHAHA I Begining to think mattjurado works for a Symantec competitor. The exclamation means rtvscan is not loaded. Try to do a manual load of the Norton/Symantec AntiVirus service from control panel - services. If that works you are cool.
There is a fix tool.
FixVDB14 is available as "beta" as of Today. REports as version version 1.3.0.1
This version does not yet have the silent option integrated, and it does not work on 9x clients. Those features are still to come.
Send me your contact e-mail...
Info:
1. multiple subnets (30)
2. DHCP server is a win2k AD a DHCP super scope
3. Routers all have the IP helper address pointed to the DHCP server
When Clients boot up sometimes they get an IP address from the wrong subnet. I.e. If the Cleint boots from 10.1.1.x /24...
Damn I should have rememberd this one. NAV may have items in Quarintine. It sees them and reports them but cant remove them. Go into Quarintine and delete any files there.
Sounds Like mattjurado (MIS) Works for Hauri Antivirus. NAV does scan memory and boot sector infectors. There can be many infection vectors to your machine. Especialy if you are not running a firewall. The original infector may have targeted you and is still spaming your machine.
Try...
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