Clients Not Seen in SSC 1

[jpiller]

Hey Everyone,

Just a minor problem with Symantec System Center...I can't see the clients in order to add them to the client group for protection? I have tried copying the grc.dat file to the client machine and that doesn't seem to do the trick, so does anyone have any other suggestions?

Thanks in advance,

Jim P.

 

[gfender]

Make sure that the server has a static IP address and that the address is correctly inputted into the grc.dat file. Browse your registry (regedit) and go to the key HKLM\Software\Landesk\Virusprotect6\currentversion\ addressCache\<server-name>. Look under Address_0 and count 16 values over. Translate this to decimal format using a hex-translator (

http://www.dataip.co.uk/Reference/HextoDecimal.php).

This should match the ip address of your server. Feel free to email me if you need help with this process. gfender@htshq.com

 

[TheOmegaMan]

You can also generate a text file of host names and or IP address to roll out to, that you can import for roll outs.