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  1. IPOConsultant6

    IPO Rel 8, VMPro and CCR concern, pre installation

    Even a new release is available CCR 8.1.
  2. IPOConsultant6

    CCR Webclient service

    Please clear your event logs.
  3. IPOConsultant6

    CCR agent simply report

    Yes you can in the trace report.
  4. IPOConsultant6

    OneX Portal upgrade to 8 - chat not working

    Have you configured XMPP on One-x?
  5. IPOConsultant6

    Wallboard - Can not be licensed

    Which CCR version you are using?
  6. IPOConsultant6

    Busy NA Reasons not accurate

    What version of CCR you are using?
  7. IPOConsultant6

    Error IPOCCR Client

    Try this work around ", http://connect.microsoft.com/VisualStudio/feedback/details/567497/system-security-authentication-extendedprotection-configuration-extendedprotectionpolicyelement-doesnt-exist". It is problem with Windows update.
  8. IPOConsultant6

    Avaya CCR - An unexpected error occurred which has been logged.

    Have you changed password of machine?
  9. IPOConsultant6

    CCR Historical Reports Extremely Slow! Version 6.1.5.19

    My experience is most of the reporting performance issues are fixed in latest Service packs of CCR. Upgrade CCR to latest 7.0 Service Pack.
  10. IPOConsultant6

    CCR Max Memory Usage and Performance

    Can you specify which version of CCR you are running on?
  11. IPOConsultant6

    CCR 8 Issue with agents statistics reporting correctly

    Can you check if you are getting proper data for reason code "lunch" from IPOffice?
  12. IPOConsultant6

    CCR Reporting service stopping

    Can you provide error details?
  13. IPOConsultant6

    IP Office system status - reporting

    One has to be careful here.With CCR you also can use Voicemail Pro for routing calls and other IPOffice product. Xima generates reports on Sysmon logs.
  14. IPOConsultant6

    CCR won't give me results so I need help

    How you are doing comparison and what is not matching?
  15. IPOConsultant6

    CCR Reports.

    Can you specify what changes you did in Agent Configurations in CCR? Have you modified anything in IPOffice manager for agents?
  16. IPOConsultant6

    CCR - Problem with generating reports - timeout...?

    PB mentioned above will most likely solve this problem.
  17. IPOConsultant6

    IP Office system status - reporting

    Just to add here CCR is product from Avaya itself.
  18. IPOConsultant6

    IP Office system status - reporting

    CCR is the product you can use to generate all these reports. These reports should match with System status.

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