I have an install of CCR (just upgraded to version 6.1.5.19) that has been giving me some serious report rendering performance issues. Lately the CCR server (Windows 2003, 4GB RAM, dual processor, dedicated to VM Pro - 8 licenses and CCR with about 30 extensions on the phone system). CCR logs great and everything behaves quite nicely but lately the report rendering has been deathly slow. Rebooting the server helps for about a day or 2 then it goes back to being very sluggish (even running the reports locally on the server0. This is an MSDE installation not full SQL. Are there any documented utilities/processes for reorganizing/compressing the database as perhaps this is what may be causing the issue? Some reports (let's say call summary report for a queue for past year just took about 40 minutes!!!). The server is in great condition resource wise (I monitor memory usage, processor, etc.. while running the report and everything looks like there is plenty of resources available. There are no erros/warnings in the log files. The database is about half full (roughly 2gb of the total 4gb at this point). Any ideas or suggestions on how we can increase performance - perhaps some database maintenance??