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I have a BCM50 V6 with Find Me Follow Me on 2 sets. Find Me Follow Me has stopped accepting changes. I.e., you disable an outcall selection or change the number but the system stays with the old routine or numbers. Doing a full reboot of the system makes the new settings take effect (so they...

Ok thats helpful. Though I seem a bit out of my depth as I would have thought swapping IP phones is a BEM function and not easily achieved by a user?

Ok apologies. I seem to be getting confused with systems here. I thought you could hot desk and log in on any ip phone and have your extension setup there. I have now found the hotdesking setup on the ip phone. It seems tho if 2 people want to swap offices they cannot using this feature. Am...

On our BCM50 we have never used the hot desking facility on IP2050 but now have a use for this. I thought I had seen an option under Sets to turn hot desking on, but am darned if I can find it. Can someone help me out please. Also any tips on setting up hotdesking would be appreciated as I am...

Hi Thanks for that. Ok think I understand what to do. Can you confirm I am right please as I dont want to mess this up or I wont be very popular! 1) De-register the extension number at Resources/Telephony Resources 2) Blank out the global password under "IP Terminal Global Settings". Can...

Hi My boss is away and I need to perform on this one. BCM 50 V2.05c I need to move a softphone 2050 (2.01) from 1 pc (i.e. old pc) to a new PC. Have installed the softphone on the new pc but am now lost as I don't have/know the registration password and I seem to remember you need a license...

Hi DigitelD Tried to work out how to post those settings but cant find how. Am new to this so can you give me a clue? Hi Bigcat919 Set up a group list and used that in tools, notify but still no joy, so this leads me to believe perhaps DigitelD is on the right track. If anyone can help me...

Hope so, got home after testing to discover I had accidentally changed the mic source setting which would have confused the result!!!! Only found this after returning back to the island and finding same problem at home! Soon found it and then it worked. Much joy! Will keep you all posted as...

So we are saying that a) one needs a vpn, which I have and second port 7000 must be opened up on the service providers network. Any other thoughts or comments? Or have I missed part of the problem somewhere?

Interesting that there is someone else with the same or similar problem to this. Any other ideas? Or very interested to hear from anyone that has successfully got this to work on a public wifi service?

I have just had a softphone 2050 installed on my laptop. At home and on private wireless networks it works great but just went roaming on a public paid for network and although got connection to server and could hear messages, paging, etc could not make calls because the microphone did not seem...

You could get the caller to press 0 to get connected or use park and page overhead. Its not as tidy as you want to achieve but its a work around. 0 Could always connect to a hunt group if that helps, or (this is starting to get outside my experience range) you could set up a park and page zone...

V lucky on this one! They know me well and that I am trouble and work the system hard and use all the features. I wonder who has the busiest bcm 50 in the planet? Wont be ours but its been busy the last few days. Think it had melted!

Yep we had a full replacement unit. Just in time too cos their super' said to just try swapping the hard drive - too late new unit already in place. Phew! Fingers crossed no repeat. Thanks all for your input!

No power problems tho the power light is flashing green. Rls 3 not out here yet (UK offshroe site). Looks like they are gonna swap out the unit for a new one cos its really playing up and lost some of the programming, including extensions attached to huntgroups! All very bizarre.

Help! Has anyone had the scenario where a bcm50 r2 does an unexplained reboot (taking 35 mins) twice in under 24 hours resulting in loss of hg setup and loss of softphone recognition. Also loss of softphone key programming? Want to find out if this is a known fault or if any one has had any...

RE BCM 50 RLS2 Hi The latest saga in me trying to achieve remote access: I am now being told by my Vendor that because I am running a Netgear firewall that the softphone on laptop scenario will not work. The reason being given is that we use a firewall that is independant of our Cisco 877...

Oohhh I seem to have posted this in the wrong forum! All help appreciated but will cross post under Nortel BCM

RE BCM 50 RLS2 Hi I am now being told by my Vendor that because I am running a Netgear firewall that the softphone on laptop scenario will not work. The reason being given is that we use a firewall that is independant of our Cisco 877 router. Bit late to be telling me this now. Common sense...

More input on this welcome!