Sorry to ask this vague question but I am not getting the answers I need from my supplier. Living in an island 9 x 5 miles in the middle of the English Channel you get a bit strapped for help sometimes.
I want to have a softphone on my laptop so when I am travelling, subject to internet access I can take calls as if I was in the office.
I know that theoretically this is all possible but how easy is it to actually achieve?
My supplier will not set up the VPN and wants me to do it and they will then come in and load the software and if it doesn't work then the problem is my end not theirs. They want me to have a new Cisco router 877 installed to replace my current 800 which is a good few British bucks.
I did search the forum for info on this but most postings were very specific issues. Can anyone give me a gut feeling as to the liklihood of me achieving my aim?
Secondly is there any liklihood that the softphone will work if I am using a Wi-fi access arrangement?
Thanks guys you do a great job and I am so hooked on the forum I am logging in and reading problems and solutions almost daily - I think I may need some mental help!!
I want to have a softphone on my laptop so when I am travelling, subject to internet access I can take calls as if I was in the office.
I know that theoretically this is all possible but how easy is it to actually achieve?
My supplier will not set up the VPN and wants me to do it and they will then come in and load the software and if it doesn't work then the problem is my end not theirs. They want me to have a new Cisco router 877 installed to replace my current 800 which is a good few British bucks.
I did search the forum for info on this but most postings were very specific issues. Can anyone give me a gut feeling as to the liklihood of me achieving my aim?
Secondly is there any liklihood that the softphone will work if I am using a Wi-fi access arrangement?
Thanks guys you do a great job and I am so hooked on the forum I am logging in and reading problems and solutions almost daily - I think I may need some mental help!!