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  1. keyguy25

    BCM 50 w/ PRI

    Be careful to use secure passwords as this is a way hackers get in a redirect calls to weird country's
  2. keyguy25

    Receipt for Voicemail?

    How bout if instead of using personal mailboxes you use hunt group main boxes, And on the reception phone and the users phone program the H"group name" under source number...this way the reception transfer to the huntgroup of that user and when the user checks the message the reception will be...
  3. keyguy25

    BCM450 rel1 Intermittent rebooting

    BCM 450 rls 1 has a very bad power supply Ive changed all of ares out as this was happening.
  4. keyguy25

    BCM50 lines going to voicemail instead of aa

    You have a ringing set with voicemail on it... you have to set the ringing sets to 6 rings and voicemail to answer after 4 rings. this was the voicemail wont get answered until after the auto attendant does. Have fun!
  5. keyguy25

    Phantom extensions for forwarding

    Allow trunk to trunk transfer under "lines" tab then analog options
  6. keyguy25

    Contactstore recordings cleanup?

    If you go on youre server and type localhost:8888 in the browser then type in youre username and password, check and see what folder all the recordings are being saved. goto that folder on the computer and delete the old recordings manually.
  7. keyguy25

    Delay dial on copper lines.

    Under your lines and then analog option there is a wait for dial tone option and default is 3 seconds. Changed this to 500ms and that is where youre wait is.
  8. keyguy25

    1608-I Backlight flashing and no info displayed

    Ive got a ticket open with avaya on this issue just sent them the phones, They suspect a bad batch of 1600 series phones.
  9. keyguy25

    Dial 911 instead of 9911 on PRI

    Hey does anyone know how to change from dialing the extra 9 in 911? Or how can you insert a 9 once it detects a 11? Thanks
  10. keyguy25

    New install with R7(12)

    Hey Ive had the same issue... Do you have another IPO you can get youre hands on. What I did was plugged them into a different IPO and they took the firmware from that one. Brought them to the customers location and they worked
  11. keyguy25

    Voicemail to Email Stopped Working

    Hey Iam having same issue with 7.0.5 i just upgraded to 70.12 and so far customer isnt complaining. Open the monitor program to view the logs... if youre using VM Pro I think there is a VM to email debug program on the avaya site.
  12. keyguy25

    Speed Dial

    I forgot to mention on IPO 500v2 r7.0
  13. keyguy25

    Speed Dial

    Im tring to program speed dial onto 9621g but the feature is saying "Invaild" What is the proper feature to access the directory speed dials programmed?
  14. keyguy25

    Linking IP Office 500v2 7.0 with Nortel BCM 450 1.0

    Hi all does anyone know what you would need to 4 digit dial between systems on the BCM. Assuming the customer has a LAN extention between sites.
  15. keyguy25

    3.7 Precheck tool to Upgrade system

    I found it... But for anyone who is interested it is located at espl.avaya.com/eslp Under the bcm peps Thanks
  16. keyguy25

    3.7 Precheck tool to Upgrade system

    Where can I find this tool to upgrade a BCM 3.7 to a 4.0? I have Seached nortel site and support.avaya site. I have even contacted avaya asking them if they knew where is this tool is now and they couldnt find it. Any help would be great help thanks
  17. keyguy25

    What phones to sell

    We only sell the 1400 and 1600 sets... They work great with lifters
  18. keyguy25

    Help with incoming calls on IP Office 500

    intrigrant is correct... I was going by memory. Thanks for the correction
  19. keyguy25

    Help with incoming calls on IP Office 500

    Hi there, You can have 2 mailboxes on 1 phone. You must create a shortcode for the mailbox in your "Main" Huntgroup. Example Tel: *600 Type: Voicemail collect Code: 200? So this will quiry your mailbox in 200 if you pickup the phone and dial *600. I always program a general delivery button...
  20. keyguy25

    BCM 50 3.0 with a 4/16

    Have you programmed the lines on the set? Do you have a keycode for you expansion Cabinet?

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