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yankblan for info what solved the issue? which offer helped. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

when you are connect to the one x server is it local or remote. base on your commits it is remote. are you doing either IP address or port forwarding on the one x server? ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

touchtonetommy nice ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

what is the topology of the sip network. who is the provider, is QOS on all router and switches. did you create Vlans for the voice and data. if it is occurring in the beginning and then clear most likly it is an issue with your network design. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise...

BSFH, the IPO does search the network for open ports but what you are see is not the IPO. to be sure, download wire shark and install on a pc or server. run the software and you will find the ip address of the system doing the request. you and also while running the wire shark turn off the...

Not all port are active. you are missing the call control ports. do a goggle search on the ports for the call control. if you are not able let me know and I will get them from the Avaya website. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

That means you never had IP phones working on the system. without those ports no IP phone would work. Also you will need 3rd party license which will make the phone work like an analog phone. single line only! ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

Think out of the box! this is an IPO not Cisco system ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

there are trick, do you have a PRI or analog line? you can have it ring a button based on a short code or in a DID call a hunt group and ring all lines or have the HG page via over head or page phones place in a park then page the park line number. it is unlimited to get the same resolute...

I have it working on several of my customer. in fact I have that if 456 doesn't answer it will call the cell if the cell doesn't answer the VM for 456 pulls the call back and answers the call. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

do you have PRI (DID) or analog lines ? ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

are you using embedded or VM Pro? ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

call 456 and see if it the VM answer. for debugging there are two tools, first is system status. go to the active call then call 456 and watch the call path. if you are not able to see the problem then start call monitor software under the IP office tab. clear screen than call 456 and post the...

on user 123 check forward unconditional and place 456 in the forward number section on user 456 turn VM on. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

I have done may upgrades as well. you can get the CSV file from the old system then import to the new version but you will have many different problems pop up. one I had everything work except the phone wouldn't transfer call between phone. I built a new config than imported the new database...

there are system base licenses and then there are licenses which are access via the manager software under the license tab. base system licenses can be seen under the system status software/resources/license. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

The phone is still register with the old system. you will need to De-register the phone and then download the new firmware from the Avaya box. I had the simpler problem when we moved the 1140E phone from a BCM to the IPO. I opened an ticket with Avaya on this issue and found little Avaya...

do you know how to get access to the SD card via the manager? if so then access the VM from there and recreate the HG. ACIS, ACSS, IPO expert, ACDS, ACSS, Enterprise http://www.edataelect.com

based on your info, just copy the 9n short code and create a 8n short code. then test. make sure you test dialing the 911, 9911 11. don't hang up, talk to the operator and explain to the operator you need to test dial each code. if you hang up the police will arrive at the door.

you will have to make changes in two places the ARS and the short code. you can either create a new ARS table and short code or just make the change on the ARS and on the 9N. make sure you keep 911, 11, 9911 in the ARS table also. Short code,keep 9n and add 8n or 7n. Prior to the start make a...