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My email is eric.eipper@cnh.com Thanks for your help.

Recently I discovered that some of the clients in our network were getting all the right info from the dhcp server (gateway, dns server, domain name) but had either NO information or incorrect information about which wins servers to use. For example, I have 2 pcs, one a w2k box and one win95...

Is there anything in the backup agent log?

Why do you need a pool? It's easy to set up a non-rotation job that runs once a month. If you really want those monthly tapes in a pool, you can just go into pool manager and stick them in a pool yourself.

What user are you logging on to the exchange box as? Exchange has some special requirements beyond the normal ones for an ARCserve backup user. Certainly the user should be a domain admin and have the regular rights for a backup user. Unfortunately, it's been a while since I set up the user...

I'm assuming you have a library. Are the monthly tapes that you already have in there old ones? The way you have it set up, it will want to wait 12 months until it uses a monthly tape it has already used again (ie moves it from the save to the scratch set). Look at the properties of your 3...

I would be very surprised if you could remove Administrator from the Domain Admins group since the Administrator account is in the Administrators local group on each server by default and the Domain Admins global group is also added to this local group. However, Telemaco, it is true that you...

I'm reading it but haven't run into this problem myself and don't have a clue what to do about it. Have you tried searching the CAI web site for E3801?

Be sure you know the facts about your tape drive and SCSI board and find out what kind of drivers you need. Pop the CD into your workstation and install the program. It is mostly pretty straightforward. In my experience, when it comes time to choose between shared or ASPI and non-shared, ASPI...

In my experience, it really is that simple. Pop in the new drive and open up the Compaq Array Configuration Utility (under Compaq System Tools). The new drive should show up but not be part of an array. Just add it to the array and let it rebuild. When it is done, you will need to add the...

Can you still set the security even if it doesn't ask for it? How about if you right click on the database(s) when you are setting up the job and choose security?

Sorry, I can't be much help with the hardware. All our servers are Compaq and I know they have this type of solution though you could probably find it cheaper somewhere else.

I think all you need is snmp but I haven't played with alerts myself. I am almost sure that you do NOT need exchange or notes.

I'm not sure, but I don't think you could restore your registry if it's just backed up as a flat file along with the rest of the C drive.

ARCserve SHOULD be backing up your entire server. If you've set your job up right, it gets all the registry and all your data. If you're concerned about missing open files you can get Backup Agent for Open Files. If it will take too long to reinstall the OS and ARCserve in the event of a...

In User Manager for Domains, go to Policies > User Rights Click the "Show Advanced User Rights" checkbox and then choose "Act as Part of the Operating System" from the dropdown list of rights. Then see if the account you use for backups is listed. If it isn't, add it. Good...

Does the domain admin account have rights to: log on locally log on as a service act as part of the operating system?

You need to set up whatever you want your coworker to be able to access as a share on your machine. Go into Windows Explorer and right click on the folder you want her to be able to access. Select sharing and then specify that it is to be shared and give it a share name and set...

Try modifying your job and drilling down to this file in the source tab. If it's marked for backup, deselect it. If this doesn't work you could try using a filter to exclude all directories called TEMP.

Do you need the file? I usually don't back up anything that's in a temp directory.