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Yeah, weirdly there was no smell, and no signs of electrical burn on the board, so no real signs that gave me a clue whether it was the power or the CCU board, just the arcing on the PSU drew some attention.

Hi Guys, Thanks for you posts, it was the CCU in the end, a guy brought two spares over for me in the end, absolute legend, drove straight here from UK, phew :) For future reference, the first sign of the problem was I started to get errors sending in the config, then we started getting...

Hi nbfd731, I have seen this sort of error single site installs, and on multi-site installs, not seen it on a Server edition install with IPO500V2 expansions yet, but in all cases when we have upgraded the system to Rls9.0, the alarms have disappeared, so in my experience, it has always been...

Think it will be replacement chassis, SD I think is OK as the system is not getting to the stage of reading it, next issue, I am in France, bit more that a trip to the office :) Thanks for your help :)

Hi Peter, Thanks for the quick reply, I have already tried this, also with and without the cards, we have looked closer and we think the board has been fried somewhere as the PSU seems to be arcing a bit. It is the first time I have seen the 2 SD lights and CPU light, flashing amber all...

Hi all, Need a little help if anyone has come across this, basically we have performed a graceful shutdown, but when powered back up we are getting all 3 leds on the back flashing orange, approx 1 second on and 1 second off, nothing via the DTE at all. We have tried booting with all cards out...

I think it was to align the larger platform with the more advanced BCM50, and it gave two clear choices, the 200/400/1000's we're originally operated with Win NT, this was later replaced by a Linux build when they launched the BCM50, in the end the BCM450 was a lot faster and efficient than the...

I've reformatted ever since the problematic SD's back at R6.1, its the way I start every install.

You can, it will use the first available USB device / resource, but if all you want to do is provide silence, the wav file should work, the same could be said with silence on the USB!

Sorry if I am wrong, but I thought not on essential edition? Avaya change their minds that often with licensing, it becomes a mine field [smile] I assume though with a Power User you are using preferred anyway. Not to be a solution, but just to test what you get, what happens if you use short...

If we all thought the same, debates like this would be boring [smile]

You could load a wav file onto the server, if all the phones are registered on the primary server, the call is still delivered as an external call to the primary server, the MOH will be provided by the primary server, you will need to name the file holdmusic.wav and it needs to PCM 8KHz 16 bit...

Hi, do you have the correct license assigned to the user?

The T7208 is a legacy digital set carried over from Norstar/BCM, these are not IP sets, so you would need either a TCM8 card, DS16A or DS30A expansion modules, these were released specifically for the M / T series handsets.

Strange, has the user got the appropriate license assigned?

How have you connected the external MOH?

sorry we must of replied at a similar time, your twinning looks right, what happens if you uncheck twinning, does the call still fwd after 7 seconds?

Hi, can't see your screenshots, but here is a screenshot of the twinning tab from a working site, I have obviously changed the number for demonstration purposes, I assume you have checked there is no forward on no answer to the mobile? You will always have a delay whilst the system sets up the...

I personally use the top as night, this way I can use the same time profiles with hunt groups, as they are only active within that time profile, it is more work, so the if the least work is the right way, then the day dest as the default would be right. Of course neither way is wrong, as long...

HI Okkie26, Are you using One-X on Windows, App Server, or UCM? Also did you restart the One-X service after changing XMPP? Try logging into One-X page internally through browser, then you can see if MyBuddy is running as you should get the Avaya icon on the Directory>System tab, this is the...