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Hi, Please do the following. 1. Apply the patch QO24478 and update asdb modules. 2. Make the following changes in the file "sys:\system\bti.cfg" [MicroKernel] MaxFiles =200 (default is 20) MaxCursors=200 (default is 60) CacheSize=32768 (default is 1024) MaxClients=120 (default is...

Hi, Which version of Arcserve are you using? ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."

Hi, Please cjheck the following on your workstation, where the Arcserve Manager is running. 1. The user account with which you logged onto the Manager should be the account with which the Arcserve software was installed on the server. By default, the same user account will have all previliges...

Hi, Prune and purge is something which don't really need to run a on a daily basis. You can set the period of prune and purge to run for every 90 days or 180 days, depending on the sze of arcserve's database. The recommended size is about 1.5 gb to 2 gb. Accordingly you can decide on the...

Hi, You can configure the auto pruning & auto purging options under "Server Admin" Thanks ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."

Hi, Then it is a specific hardware (Hard disk) issue I suppose. There is no problem from Arcserve point of view. I don't see a option other than changing your hard drive. Thanx ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."

Hi, Can you also confirm one more thing? If you do teh restore without using the client agent, are you able to do asuccessful restore? Thanx ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."

Hi, Your problem description is not clear. Can you explain a bit more on exactly what's happening during the backup? Which drive gets deactivated and how do you say that? You had mentioned that the problem has occured since thew past 2 days. Have you made any changes to the server before this...

Chris, Can you verify in the "Server Admin->Configuration->Database Engine" for the THROTTLE SPEED setting? It should be 10 by default. Also, can you have a look at the Sys:\Arcserve.6\Database\DBScan folder and verify for any .dtl files? Thanks ArcserveFreek "Patience...

Hi, I have some questions pertaining to this issue. 1. When did you start getting these wierd characters? 2. Have you observed these started happening after any specific change made to the server? 3. What is the version of Netware and service pack? 4. Is Groupwise running on a remote n/w server...

Hi, Your query is highly perplexing..... Can you be specific to the problem? Please answer the following. 1. Did you do the backup of n/w using Arcserve 6.5? 2. Are you trying to restore the data using Arcserve 6.5 back to the same n/w server? 3. If yes, how are doing the restore? Can you...

Hi Chris, Can you tell me what's the version and service pack of your Novell server. Also, In the Arcserve Manager->Server Admin, disable the "auto pruning" and "auto purging" options, so that the purging of records won't happen. Thanks ArcserveFreek "Patience...

Hi Chris, Can you tell me what's the version and service pack of your Novell server. Also, In the Arcserve Manager->Server Admin, disable the "auto pruning" and "auto purging" options, so that the purging of records won't happen. Thanks Arun "Patience, persistence and...

Hi, Can you give details abt your Arcserve version, service pack, server... ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."

Hi, I think the whole purpose of having this "merge" feature is to have the database updated and make use of, at the time of restore. If you wanna disable this, it makes no sense.... ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for...

Hi again, I remember the next release of Arcserve, Arcserve 9 for NW will get supported on windows XP. I checked the beta release it works fine. You can register for the same and have it tested.... ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for...

Hi Chris, Yes, you are right. Its your database problem and not that the backup was incomplete. Here we go..... Have your database folder renamed and create a new "database" folder under sys:\arcserve folder. After doing so, copy all the empty database templates from...

Hi, As far as I know, Arcserve 7 Manager on a Windoes XP machine is not supported. If you get an opportunity to go through the release notes of Arcserve 7, it is very clearly mentioned that the Manager software can be installed on win98, winNT 4.0 and win2K workstations. Hope this helps...

Hi, Firstly, my suggession is to have the tape scanned with the detailed log option. This would give a fair idea about the amount of data backed up on the tape. Also, did you compare the size reported in the activity log with the actual amount of data on the server? Thanks ArcserveFreek...

Hi, You had mentioned that Arcserve 2000 Client Agent. Can you tell me whether the agent is for NT/Netware or Unix? I think we can proceed after getting this poit clarified Thanks ArcserveFreek "Patience, persistence and perspiration make an unbeatable combination for success."