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Good one PlatinumGuy. Have a star. Any other tricks you would like to share?

Look at www.alarmtraq.com for more info on that.

simreal, What kind of systems are you monitoring?

You might try deleting the file cache.tmp from the \Cache folder. This helps when the config has become corrupted.

We use Alarmtraq also. It seems to be the best product for SNMP traps from Avaya systems.

Check out the new dispatcher module. It's designed to assist on-call support techs keep track of after hours alarms and notify managers when one falls through the cracks. We have been using dispatcher for a couple of months now and it really helps. Take a look at...

the phones have call-appearences (a=, b-, c=) and line-appearences for the 4 CO trunks.

Just recently I upgraded my IPO 406v2 from 4.0.5 to 4.0.7. Almost immediatly I started getting complaints from users saying they can not be reached by callers going through the Auto-Attendant (VMPro 4.0 (18)) menu. When the extension is entered the caller goes straight to the users mailbox...

Works great, check it out at www.alarmtraq.com We have been using it for years.

take a look at http://www.alarmtraq.com/Docs/IPOSNMPSetup.htm

very funny

go with AlarmTraq, it's the bomb

...the field. To ID a number, the tech calls our Auto-Attendant and enters a code to pass to the VBScript module. Pretty cool. In a VBScript Module: *********************************************************** Sub Main (dlgid) Set Voice = CreateObject("vmprov5.voicescript") registration =...

The 'go shell' command is used to get to a bash prompt when a direct telnet (port 23) connection is not allowed.

see the "set options" command

Try these in order 1- command: busyout removable-media 2- command: busyout host-adapter 3- remove then re-seat the optical drive (TN2211). 3- command: reset host-adapter 4- command: release host-adapter 5- command: release removable-media 6- command: save translation 7- command: backup disk...

I had a similar problem with an auto-attendant greeting once, I had greetings recorded by a voice talent I hired a few years back, when I started using VMPro I just converted the vox recordings to wav files (8k, 16bit) and used them. I noticed almost immediatly that callers would sometimes get...

orypecos, Thats why it's important to change the telephone number of your internal modem when cancelling an Avaya contract.

thanks lopes1211, have a star

good stuff