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Yeah - coorsman is right about that. Iber simply needs to reconnect with ctlsvr to reset the # of days. You could do that if you setup your server to be one of the terminals, set server= that terminal on all the other terminals, make sure ctlsvr is registered, and put the key on it so ctlsvr...

Can you connect to/browse the terminal from the server? Can you connect to/browse the server from the terminal? If either of these answers is "no," then you have a connectivity problem and the terminal may be putting itself into redundancy when it comes up. If you can connect and...

They are officially on the list of supported processors by Aloha. That means they must work to some degree. That is all I can tell you. Never heard of them otherwise.

In your iberdir, is there a folder called 20090101 ? It is saying that January 1st of this year won't grind for some reason. To get it to go away, you can add a file to that folder called: gnddbf30.xxx Just make a new text file and name it that (NO .txt extension) or copy one from another...

You are getting warmer! You can check the %iberdir%\Data folder in the way that you suggested, and you can also check it by exploring to that folder, creating a text file, saving it, editing it, saving it and deleting it. You'll want to do that from the server to each terminal, and from each...

The relationship between Windows and Aloha can be confusing, it's true... In this case, we are referring to Windows permissions. If you think of your Aloha System as any other network, it sounds like you have some issues with file management between the server and terminals, as well as between...

Both of the issues in this thread may be related to network issues. There may be permissions on the server and terminals that are getting in the way of standard file handling for Aloha. For example, your EOD marker file was probably left because when the system tried to delete it, it wasn't...

Would you mind posting the answer so we know for next time? Thanks. Glad you got it worked out.

Hi all, We are running 5.3.39QS and we have an order mode for delivery that has a service charge setup. Occasionally, we want to be able to remove the service charge from an order. - When we highlight it on the check and delete it, it does nothing. - A COMP is NOT an acceptable solution...

Yeah, do you guys know why you want 6.4? Your reseller may be thinking: 1. We have an obligation to keep our clients on the latest version of the Aloha Product if that is the service level they are seeking. There are also penalties for going off of software maintenance and trying to get back...

Hey Mitchell, When you say it didn't work for Data, what do you mean? What happened when you tried? Any error messages? Doing the dbup on Data is really more of an extra thorough step. Doing it on Newdata and refreshing should take care of any issues, so this is not making sense right now...

The program having the issue is dbup3, which I didn't think ran when doing a refresh, but I could see why it might. Maybe try running a database upgrade on both newdata and data. Utilities > Database Upgrade. Take the defaults and hit run. Then do it again, but change "NEWDATA" to "DATA" in...

The reason there is no information out there about the printfullcardnumber flag is because it was removed from the RKS after PCI Compliance became the standard. It used to be information that was readily provided by Radiant. We are still in the 5.3 family and another way we get card numbers...

Megabyte, Thank you for bringing this back to topic. I have not yet decided to speak offline about the topic and will contact you if I do. Everyone else, I am still looking for specific feedback on any known hardware issues with Radiant terminals if you have any.

It's Epson only on printer fire drawers? Thought we just happened to only use Epson - never realized it was a requirement. :)

MicroTouch works. Is the screen resistive?

Do you have an error message? Touch the screen one time from a floating logo and see if you get a message screen that starts with: "Warning, Errors have occurred." In the mean time, to the world at large, on printer interface drawers, will they get an error message if the cable to the printer...

The com port settings are in the bios. I would hit the bios of T2 and compare the settings on that com port to the ones on T1. If they are the same, com port failed. Otherwise, there are diagnostic tests you can search for and download. We haven't used them so I can't tell you much more, but...

Cool, I am looking forward to this too.

It sounds like you changed Drawer 1 to work under Term3, when what you need is a third drawer altogether. Leave the T1 and T2 drawers set to those terminals. Add a third drawer. Do this by selecting either of the drawers in the dropdown box so that the box is highlighted in blue. Then hit...