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  1. tellco

    Windows bluescreen error - Mode-Exceptin_not_Handled

    The full error code you're getting is as follows: Stop 0x00000001e (0xc00000005,0xbfeaed16, 0x00000000, 0x00000000) KMODE_EXCEPTION_NOT_HANDLED Address: bfeaed16 base at bfeae000, datestamp 3e25bc59 - mup.sys Basically it means that the Windows Kernal has detected an illegal or unknown...
  2. tellco

    Can't uninstall NAV 2004

    Here's a thread with someone who has the exact same problem. It is a lengthy explaination, but they did manage to get rid of it (may have to scroll down the page a bit): http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20803229.html Let us know if any of this helps.
  3. tellco

    Can't uninstall NAV 2004

    Here's Symantec's document on how to uninstall it: http://service1.symantec.com/SUPPORT/nav.nsf/docid/2003080311011006?Open&src=&docid=2002031914291648&nsf=ent-security.nsf&view=docid&dtype=corp&prod=&ver=&osv=&osv_lvl= If you've tried this and it isn't working for you, post back and we'll try...
  4. tellco

    Windows bluescreen error - Mode-Exceptin_not_Handled

    The error is in the MUP.SYS file. Try this thread from Annoyances.Org: http://www.annoyances.org/exec/forum/winxp/t1047532372 Hope this helps.
  5. tellco

    Different Machine with Browser Hijack

    Your log shows that the PC is infected with a CoolWebSearch variant(entry "O19 - User stylesheet: C:\WINNT\my.css"). Go download the Cool Web Shredder program (CWShredder) at the following link: http://www.spychecker.com/program/cwshredder.html This will fix your hijack browser problem.
  6. tellco

    problems getting onto the internet

    The BHO's are fine. You are mostly clean. Have Hijack This fix these entries: O3 - Toolbar: (no name) - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - (no file) O4 - Global Startup: Real-time Monitor.lnk = ? O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O16 - DPF...
  7. tellco

    Resetting resolution that won't display

    Hold down the F5 key during the boot process and it should go directly into Safe Mode. You can also hold down the F8 key during the boot process which will give you a boot menu from which you can choose Safe Mode. Hope this helps.
  8. tellco

    Floppy Disk Drive NOT Resetting

    I'd say your floppy cable is damaged. Specifically the pin 34 wire (the outside wire of the ribbon cable that is NOT marked with a red stripe). It's either that or the floppy drive isn't sending a signal down the Pin 34 wire (bent or broken pin on the motherboard or the floppy drive itself)...
  9. tellco

    HP/Compaq BIOS Question

    The only way I know of doing this is by using "KVM over IP". Try searching on this term and see what you come up with. Hope this helps.
  10. tellco

    Junkware

    I'm no expert, but I see some correlations to a variant of Coolwebsearch. The O1-Hosts and R1-HKCU\Software\...\Main,Start Page_bak definitely seem related to this. Is your IE homepage changing to Searchv.com or any page changing to Searchv.com? May want to check out this link...
  11. tellco

    Cant uninstall programs after windows 98 to 2000 upgrade

    This may help for Norton Anti-Virus: http://service1.symantec.com/SUPPORT/ent-security.nsf/9d94c8571a91ba4788256bf3007f62b5/afbdad85dc3748e688256aea0059f5bf?OpenDocument&src=bar_sch_nam
  12. tellco

    Windows Login dialog box

    Try this: http://images.google.com/images?q=Windows+2000+login&svnum=10&hl=en&lr=&ie=UTF-8&oe=UTF-8&filter=0 Hope it helps.
  13. tellco

    Win2K keeps hanging durring install!

    It may be that the ACPI HAL is detecting hardware incorrectly. Two things you can try when you see the screen during install that says "Press F6 if you need to install a third party SCSI or RAID driver". You can press F5 which will allow you to choose the appropriate HAL for your...
  14. tellco

    simple question

    If you want to put Windows 98 back on the drive. Download the utility delpart.exe (http://www.russelltexas.com/delpart.htm). Use this to remove the NTFS partition created by Windows 2000. Boot from your Windows 98 Start Disk and use FDISK to recreate the partition, then reboot (very important...
  15. tellco

    laptop power on password

    Had the same prolem once with a Compaq Armada laptop. Not sure how far you want to take it, but we had to take the laptop apart and disconnect the battery to the motherboard. There is a wire under the keyboard that connects to the battery. Removing the wire connector and replacing it again...
  16. tellco

    windows stop error

    In the very begining of the install process, Windows 2000 asks about the different controllers in your PC (usually shows the IDE controller). At that point, did you load the SCSI drivers for the Adaptec controller you have? They should have come on a floppy disk with the card. The 0x00000051...
  17. tellco

    bugcheck 000076

    Bugcheck errors are usually identical to Stop errors. The error message (0x00000076) is referring to a driver that is encountering a locked memory page. You need to track the locked page so you can determine what driver is causing the problem. Then I would suggest updating the driver in...
  18. tellco

    Changing the CD key in Windows 2000 Professional

    Download and run the tool known as "sysprep" from Microsoft: http://www.microsoft.com/windows2000/downloads/tools/sysprep/default.asp Reboot and it will re-run the final part of the installation again, asking you for a CD Key. Hope this helps.
  19. tellco

    User Settings

    Roaming Profiles will solve your problem. Drawbacks are that you will need storage space on your server/network and your network will need to handle the increased activity during logon periods (usually first thing in the morning and after lunch). If you just want to do this to a specific PC...
  20. tellco

    Stop Error Message

    Also, here's a good link to help you figure out what STOP error messages mean: http://aumha.org/win5/kbestop.htm Again, I hope this helps.

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