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Change Steps 7 thru 9 to route with coverage "n" if uncond.

going along with what mikeydidit suggested and that you are a 24/7 operation, within the display alarm command set the resolved? field to yes and enter in the time frame that you are not staffed to verify alarms that were generated while you were not there.

Hello all, I have 2 questions: 1. We are looking to implement Voice Print call recording for our company. We will be doing station side taps. Our company utilizes only 110 blocks for all cross connects. Could anyone provide me with any suggestions on how to wire the 110 blocks to accomodate...

Matt, I'm not sure what the 1E indicates. I did notice scrolling thru my Directory that the number indicated how many characters were entered before finding the name in the directory. For instance, my last name is Foster and I'm required to key up to t (4th letter)before my name appears and it...

We utilize this feature with our 4 sites. We have a DCS environment. On the TSC Assignment page (2nd page) of the Signaling group forms is where you assign the feature. You will need a local extension and Destination Digits with established=permanent and enabled=y. The appl will be ids+. Hope...

In Avaya Site Administrator under Fault & Performance, use the Hardware Manager. This will give you a complete layout of your cabinets. Also you will be able to run audits and capacity reports.

I did not see it in our sys-para cu opt screens. We have had this feature for a few years now but I can't recall if it was a "green" feature or not. I'm pretty sure that it is a customer option but you may want to contact Avaya to verify.

Our company has this ability but we are G3r V9.5 throughout our multiple sites. I'm not sure with the s8700. The feature is called IDS+ (Integrated Directory)and is located in the system parameters feature screen on page 10. If you have the feature. The IDS+ is established in the TSC Index...

Anyone know the translation for Denial Event 1026 D1=0x6158 D2=0x8e????

I believe your problem may be in steps 6 and 7. If the call is greater than the 120 in step 6 but less than the 300 then the caller will hear the music via step 8. The calls that you are running into that are hearing the music instead of the ewt announcements is because the ewt for that call is...

do you have the add/change coverage time-of-day command?? If so, then follow the steps provided by n00benduser. I have a R9.5 and have this capability.

Toni269, Does your system have Vector Routing Tables (VRT)???

We use COR's to restrict all of our modems. We have 3 specific COR's setup for modem use. One allows only outbound dialing, One allows only Inbound, and the last allows both inbound and outbound. We use the outbound COR for default and only change per request. It has worked really well for us.

Linking coverage paths only works when the coverage criteria is set differently between the coverage paths. Once a coverage path is selected via the coverage criteria the call remains in that coverage path. Meaning if you set up Coverage Path 50 and Coverage Path 51 with the same coverage...

We use 6416D+M phones and the display field on the station form is not an option.

we haven't performed a list trace but the results are the same on all trunk groups.

Hello, Here is the scenerio, a caller at site A calls someone at site B. The person at site B transfers the call to another person at site B. When the transfer is complete, the person's name that was originally called remains on the phone's display at site A along with a random character or...

you can also use the "list usage hunt xx vector" command, this displays only the vectors associated with the hunt.

on the system parameters call coverage/call forward screen, there is a field under coverage that maintains SBA (Simulated Bridged Appearance) at principal? When set to Yes, it will remain at the primary extension via SBA allowing the person to answer the call even after the call has gone to...

You will need to go into System Setup within CMS then into Data Storage Allocation, there you will be able to increase measurements for both Trunk Groups and Trunks. But before you increase the current measurements, you will need to check the Available Space for your ACD. You will find the...