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  • Users: isrm
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  1. isrm

    MiVO 250 (5000) SIP Application can not make outbound calls

    Hi All, I have a MiVO 250 (6.2 SP1) and a custom SIP application that needs to call the local users and also needs to call PSTN numbers. The SIP application is connected to the system using SIP trunks and I have no problem calling the local extensions or the local extensions calling the...
  2. isrm

    How to set up

    @kwbmitel - only comment is you no longer have a uniform dialing plan and it may require ARS changes in the cluster for RDN routing unless your using unknown number of digits to follow.
  3. isrm

    How to set up

    KwbMitel is correct, hunt groups will work. O course you have to manage multiple number this way. Another way would be to add more multi-line appearances of the number to the device, down side of this method is the queue depth is limited to the number of keys programmed. Upside, only one...
  4. isrm

    Queue calls with RAD and MOH

    @kwbMitel, sorry missed the rel 6.0. Highly recommend upgrade though, simplifies the provisioning!
  5. isrm

    Queue calls with RAD and MOH

    @brewski6666, Configure the DID's in the DID to terminate on the user (your current speedcall will work too, but the DID table is a much nicer implementation in my opinion . As kwbmitel says, make sure the campon is enabled. Configure the call coverage announcements for the desired RAD...
  6. isrm

    Call Rerouting Help

    Check the recall timers on system B, sounds like it is recalling to nupoint before cfna timer expires on system C. The recall timer will be running on system B, as this is where the transfer is being performed
  7. isrm

    MCD 7

    Think I will raise a ticket then, this is vital to make DID's useful.
  8. isrm

    MCD 7

    @kwb - not messing with you, I tested it on my switch
  9. isrm

    MiVoce Business 7, SIP Loopback trunk

    @kwb, your right the help file states: "Enter a unique 1- to 26- digit Destination Number (internal Directory Number or any other termination point) to which the DID Number will be redirected. Valid digits are: 0-9, *, and #.". But this is incorrect the destination does not need to be unique...
  10. isrm

    MCD 7

    kwbMitel, The docs might say you can't assign it, but the software lets you assign multiple DID's to the same destination.
  11. isrm

    MiVoce Business 7, SIP Loopback trunk

    Have you looked into the new DID table? seems like it would handle what you are looking to do.
  12. isrm

    SIP Extensions Not updating Calling Party - MiVoice 7

    Only one I am aware of(because I used it) is the Ascom wireless devices.
  13. isrm

    SIP Extensions Not updating Calling Party - MiVoice 7

    In the SIP Device Caps - Signalling and Header Manipulation - Allow Display Updates - set to yes. From the help: "Select Yes to allow the system to update SIP phone displays with connected party name and number information during transfers, conferences, and call forwarding scenarios." This may...
  14. isrm

    AT&T Ring Central...

    Define a System speedcall 6424 with the actual digits being your extension number. It will work for both internal and external callers (ring central).
  15. isrm

    Mitel 3300 & Mediatrix - No ringing on phone

    Do a wireshark trace, if you see MCD sending a 180 to the Mediatrix then the problem is with Mediatrix, Also, check MOL for the config guide, believe you are looking for doc: 08-5159-00011
  16. isrm

    Mitel 3300 suddenly stopped allowing extensions to dial externally or be contacted via external #

    Jexter, 62038022 is the called number and you said the extensions are 3 digits in length. If this is the case then absorbing 5 digits will leave you with 022. Is this a valid DN in the system? Meaning, is 022 a valid extension number? If not then you should have a speedcall that translates...
  17. isrm

    Mitel 3300 suddenly stopped allowing extensions to dial externally or be contacted via external #

    Jexter, Can I assume this is the call that no longer works? 13:53:20 RI23 DPN 1A ISRM_I ;10;*3#*233*`IBc#*58*CI*W6a# 13:53:20 RI23 DPN 1D SSRM_I *50*000061429057232#62038055 13:53:20 RO23 DPN 2 CRM/CIM ;0; The incoming number being dialled is 62038055 - the trunk attributes (trunk service...
  18. isrm

    Future Hotel Motel Development

    Ken, What are the new 911 requirements and is it specific to the Hospitality market? Thanks ISRM
  19. isrm

    Ring Group

    If your using the EHDU in the Ring Group, recommend you set the permanent login COS option on the EHDU to yes.
  20. isrm

    No Telco Dialing Error Recordings With SIP

    A wireshark or ccs trace is the next step to solve the issue, you need to know what signaling Allstream is sending. Are they sending a 183 or 180? If you inspect the CCS trace you may see a *240 indicating a progress is being received, if this is being received and the audio is not being cut...

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