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LOL BSH, The link i posted was the solution you gave a few years back!! haha Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

check out this thread from a while ago. http://www.tek-tips.com/viewthread.cfm?qid=1612061 Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

Hi Robert, Yes there is alot of things to consider when buying a phone system. As has been suggested by many people, you need to figure out what exactly you want your system to do. Do you need voice-mail? Do you need call accounting? do you need auto attendents? there are tons of features on...

can you give us a screen shot of what you are talking about? Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

Just some thoughts off the top of my head: Does it happen to 1 board more then the other? Does one board freeze, and if left frozen does the other board freeze or do they both freeze at the same time? Are there any alarms on the system? Check the cable between the board and the punch...

I believe you can have the same trunks in different trunk groups...its been about a year since i worked on an avaya system so i am a little fuzzy. Give it a try, the worst thing that can happen is it gives you an error. Scott ________________________________________ When Life Gives You...

I just want to make sure i have this correct. your remote locations has there own PRI's at each location.You have your gateways route internal calls via your network and your external calls you have it setup so your main number show on the Caller ID. If your setup is as i think it is, there...

what type of phone is it? Also how does the call get to the hunt group? Ideally i would just create a whole new extension, not a virtual one. Once you have that extension created, assign it to another button on your phone. Scott ________________________________________ When Life Gives You...

I would make a second extension on your phone, and added that extension to the hunt group. EC-500 will only active when your main extension is dialed. Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

Hi Robert, somethings to consider when buying a PBX system, how long do you want to keeping the system? How expandable is it? What features do you want/need? I always plan for expansion. you have 4 people now, say you grow to 10 people in the next year...will that system support you? but...

does Station A have call foward or call foward busy set-up? Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

In your coverage path...how many rings do you have it set? try upping the number of rings to 6. Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

I already have a Rls4 disk at my house, just need a system. lol. Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

I am in the same mind frame as GordonKapesMZ4. I was taught and "raised up" on the Nortels option 61 and 11, but have been working on Avaya's, Mitels and Toshiba's..Been trying to locate an Option 11 for personal use/test enviorment/ memories!! lol Let me know if you might be willing to part...

Stalker802 what points do you have in the coverage path? Are they stations, hunt groups...etc. Also you said some times it goes to station not defind, is it always the same station? When you hit the coverage path, do you see/hear it ring the first point? which point does it get to before it...

Try changing Terminate to Coverage Pts. with Bridged Apperances? to Y. Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ Carpio

you could do it a few ways...it would all be simular to mikeydidit suggestions. 1) You could do a time of day vector, have the DID ring to a vector. Durning the day you have it point to a button programmed on all phones, or a hunt group, or a ring group. At night you have it played the...

Like the others have said, your best options would be a data card. Your looking at about $60 to $80 a month depending on who your wireless carrier is. If you have a smart phone you could always teather your Cell phone as a modem...though it would be slower then a data card. your Cheapest option...

i am a little confused...Is the After-hours call center off-net or at a remote-site within the company net? and which pbx does the announcement get triggered, the local PBX or the remote PBX? Scott ________________________________________ When Life Gives You Questions, Google has Answers - AJ...

The quotes i got, which were all around $15k, had 20 phones included in the price...For a new Avaya IP Office with 20 IP Phones the price was around $12K, for Toshiba its was around $15K. I asked for 4 quote for each vendor, a quote for Digital phones and IP phones on new systems and then a...