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  1. pmegan

    Micros KDS display issues

    Hey Inigo Is this on the expo screen, the prep stations, or both? Also, did you recently implement item timing? (system | kitchen | options). That will only work with single item per suborder, so if you had somebody enable it, that may be where it started.
  2. pmegan

    Change Prices IN MICROS RES 3700

    You can, but you have to know your way around SQL.
  3. pmegan

    MICROS 3700 calling an Autosequence function from command line

    Command line autosequences seem to have gotten flakey around the time that Micros got serious with security. My guess is that Micros is quietly letting this feature die. There's no user/password switches, so there's no way to validate the privilege level of and autosequence run from a command...
  4. pmegan

    Stuck Check/order on kitchen kds

    If you run ExecKDSCmd.exe -H from a command line it will give you all the available options. That's about the only documentation that I know of. We opened a location about seven years ago with 16 KDS stations. They had some flakey issues, (freezing for a few minutes then dumping a load of...
  5. pmegan

    Stuck Check/order on kitchen kds

    Have you tried running an amnesia command? It wipes out all KDS orders, so you have to do it before opening for the day. D:\micros\res\KDS\bin\ExecKDSCmd.exe -A
  6. pmegan

    Micros 3700 SQL retriving the worng date?

    What is micros.sls_export_chk_dtl? I don't have that table in any of my 3700 databases. Also, what is the autosequence linked to?
  7. pmegan

    Micros Export Utility

    Thanks Wildbar. I vaguely remember messing around with the Export Utility when it was first introduced, but that was easily 15 years ago when I was working as a programmer for a Micros dealership. My current client is using the built in quickbooks interface, and wants to know if it can be...
  8. pmegan

    Micros Export Utility

    I'm not looking to export a specific field. The client is already using the Export Utility module to export sales into a QuickBooks file. They changed their GL a bit, and asked me if it was possible to change the GL accounts mapped to some of the sales totals. Writing an SQL query to extract...
  9. pmegan

    Micros Export Utility

    Thanks. I'm very familiar with the database scheme and transaction analyzer. I'd much rather use sql scripts or stored procedures to export data. My problem is that I have a potential client who is using the Export Utility to create Quickbook import files. He asked if I'd be able to modify what...
  10. pmegan

    Micros Export Utility

    Does anyone have documentation for the Micros 3700 Export Utility? It's impossible to find anything on Oracle's website.
  11. pmegan

    Information for Micros File Data Headers - TMCLKDTL.ADP

    What's generating the export file?
  12. pmegan

    Micros 3700 Mods not included in trigger total discounts

    Priced modifiers don't change the price of the menu item, just the amount due. My guess is that the priced mods have to be added to the menu item set used as the trigger.
  13. pmegan

    Micros 3700 possible Paid-Out theft vulnerability.

    Or set the priority high so it requires a manager auth to perform. Honestly though, this isn't going to stop the problem. If a bartender is getting the drawer open and hitting transaction cancel, it's conscious theft; flat out. You can also limit the bartender employee class to require a...
  14. pmegan

    Micros 3700 "Error From SQL ->"

    You can try the database rebuild, but I don't know that it will help with this problem. The SIM is a script outside of the database. Since it's interface 5, the script file will be \micros\res\pos\etc\pms5.isl. You probably won't be able to fix it yourself, but if you can open it in notepad, it...
  15. pmegan

    Micros 3700 (Sybase) - SQL Query to record Sales to ERP

    Just a couple of things. This is a holiday week for a lot of the world, so people are on vacation. The people who contribute here do so to help others in the POS community, we don't get paid for it. The code you have looks like it's intended for a commercial product, IBM's Cognos Analytics for...
  16. pmegan

    Micros 3700 "Error From SQL ->"

    It's hard to tell. I had a feeling it was going to be a sim. That's some kind of custom work or 3rd party add-in. It sounds like the script is trying to read the check detail for the display, but it's either missing or corrupted, (that's why you got the check detail read failure). Getting it to...
  17. pmegan

    Micros 3700 "Error From SQL ->"

    What is the touchscreen button linked to?
  18. pmegan

    Starting DB/Front of the House automatically on a reboot

    POS Configurator / System tab / Restaurant button / Descriptions tab. Set the Autostart Level to Front Of House and save.
  19. pmegan

    New micros RES 3700 server setup questions

    Res 5.4 MR3 doesn't need the physical software key. Just open License Manager on the new server, and put a check by everything you have a license code for on the old server.
  20. pmegan

    micros RES 3700 Archive destination

    Open Database Manager and click the Backup Database button. Change the Database Backup Path and Key Backup Path to the new location. Click the green check.

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