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- How to configure SIP Servers when we have IPO primary and secondary Create one SIP server per IP Office. No Heartbeats. - How to configure ROUTING Profiles, which algorithm use (priority, round-robin, etc..) Create one routing profile per IP Office with only one server listed, therefore...

@Travis Harper - Footnote 2 on page 33 is referring to a specific phone, B179, as shown on page 32. This document appears to have some errors, as it also shows softphones in general with footnote 2, but I believe that is supposed to be footnote 3. And footnote 3 has old information because IX...

This could simply be system limit being reached. Run display events You should see: "355 Can't set, no lcl var xxx/xx" Run list measurements summary Under VARIABLE USAGE look for: "Local Variable Average Usage" and "Persistent Variable Average Usage" The system limit is 24000 for variables...

The IP Office SIP line can retrieve caller number and name from the From header when the following is enabled: SIP Line --> SIP Advanced --> Caller ID from From header

The BT requirement sounds a lot like Verizon's unscreened ANI feature. An SM Adaptation toward the SBC with a "VerizonAdaptor" module assigned can use the digit conversion table to add Diversion headers with values entered in the Adaptation Data fields. This would require unique CPN's based on...

try this: IF $GROUP seq 100 GOTO CEDAR SET BRURI http://XX.XX.XX.XX/PhoneBackup GOTO END # CEDAR SET BRURI http://XX.XX.XX.XX/PhoneBackup/CEDAR GOTO END # END

list bcms trunk 33 day 11/01 11/30

I have not seen a beep when there are connectivity issues during an active call; usually, the transfer button just goes dead. A beep would suggest a denial event. Are the ACD calls recorded? I have seen third-party call recorders cause issues with transfers. I have also seen a bad med-pro...

File > Preferences > Preferences Consolidate Solution to Primary Settings This setting is used by Manager when in Server Edition mode. If Consolidate Network to Primary Settings is selected: Entry and administration of Short Code, Time Profile, Account Code and User Rights records is...

Full disclosure, I tried it before from an external caller using a SIP trunk to IPO server edition in a lab environment and it appeared to work fine. I tried it again from an internal caller and it did not work. With an addition of a second Generic action, I was able to block it for both...

This can be done using a Generic action in Voicemail Pro. Create a custom Leave start point for the mailbox. From the Start Point to Generic action. From Generic action to Leave Mail. Edit Generic. Specific tab: Select Generic command = String Manipulation Select Variable = $CLI Select Variable...

For 7.1: Run the /opt/avaya/common_services/Initial_conf.sh command. - or - For 7.0.x: Run the /opt/avaya/common_services/VMware_conf.sh command. - or - For 6.x: Run the /opt/vsp/VMware_conf.sh command

What version of SBCE do you have? Domain based XMPP routing was introduced in 7.2.1. XMPP for multiple IP Office instances Avaya SBCE can: Handle all XMPP traffic from different IP Office cloud instances on a single external public IP address. Route traffic in the core network based on the...

This issue is caused when the password from EnhTcpaService user from IPOffice is the same as the password from OneX (so 1XP can connect with IPOffice), but it is different from the EnhTcpaService user password from Application Server on the Management Services (IPO shell). The Management...

You can set the signaling protocol when you run the silent setup: "Avaya one-X Communicator Suite.exe" /silent/ SIGNALPROTOCOL=1 0= Enable SIP signaling 1= Enable H.323 signaling The CM server address can be set in the 46xxsettings.txt file. SET MCIPADD 135.9.49.202 For more information...

The problem you are describing sounds like DTMF talk-off to me.

As an FYI, IPO server edition comes with Sound eXchange (SoX). I was able to convert a non-working music-on-hold wav file directly on the server itself... BEFORE: [root@ipose primary]# soxi music.wav Channels : 1 Sample Rate : 8000 Precision : 24-bit Duration : 00:01:45.46...

google wodFtpDlx, you'll find it is malicious. Remove it, scrub your PC and reload ASA.

The users will have two options, enter the URL to the config file, or enter their email address. There is no association with their email accounts. The Equinox client uses the domain name in their email address to run a series of DNS lookups to determine the URL. Example: Rather than having...

Do you have AES 7.0.1? NICE may be trying to authenticate using TLSv1.0. This version of TLS is disabled by default with AES 7.0.1. Verify TLSv1.0 is enabled on AES. Networking --> TCP/TLS Settings. This document mentions it in Section 6.8: Application Notes for CXM 5.2 with Avaya Aura...